PORTLAND, Ore., May 17, 2022 – Over the past two years, operators working in Oregon’s 211info call center have handled a myriad of crises – extreme weather events, historic wildfires, a housing crisis – all set against the backdrop of and exacerbated by a global pandemic. The team at 211info has served as Oregon Health Authority’s…
Kerry Hoeschen served as 211info’s COVID-19 program manager and is now stepping into a newly created role as statewide emergency management director. See the full story on KGW News.
SALEM, Ore. – The sheer number of emergencies over the past three years is prompting the state to take a more formal look at 211info, an emergency hotline that’s stepped in to help answer questions for the public during the pandemic, recent extreme weather, and wildfires. Full story on KDRV.
New role will equip referral and information service to provide coordinated response during emergency events PORTLAND, Ore., February 2, 2022 – 211info announced today a newly created role that will position the referral and information service to more efficiently respond to statewide emergencies. Kerry Hoeschen, who has been with the nonprofit for almost two years and…
Going into the winter holiday season, we asked staff to share stories about their traditions. Read their stories below DIA DE LA VIRGEN On December 12th it is always a time in the community to participate in Dia de la Virgen. Just about every year our family goes to the Jackson County Expo for the…
Although the month of November is federally recognized as Native American Heritage Month, 211info knows the continued oppression of Indigenous people must be addressed at all times. 211info recognizes the nine federally recognized tribal communities of the Burns Paiute Tribe, the Confederated Tribes of the Coos, Lower Umpqua and Siuslaw Indians, the Confederated Tribes of…
Referral and information service fields almost 440K calls from Oregonians in need of housing, healthcare, food, wildfire assistance PORTLAND, Ore., January 15, 2021 – As the Oregon Health Authority’s designated COVID-19 hotline for the state, 211info saw a significant increase in calls from Oregonians in need of social service support throughout 2020. Residents from all 36…
The health and human services information line went from 400 calls a day before the pandemic to 1,800 calls a day during the vaccine rollout. Full story via KGW.
Join us in the fight to end white supremacy and the ugliness, violence and privilege that it maintains. Let’s take action, not violently, but through gestures, education and enlightenment where possible. We are horrified (though sadly not surprised) by this week’s events in D.C. and elsewhere. It is our duty to publicly condemn these acts…
Simple ways to support your local community and the environment, brought to you by the 211info Green Team. 1) Turn “Black Friday” into BIPOC Shop Supporting Friday The current iteration of Black Friday – an almost Purge-like day of gladiatorial combat for discounted items at chain stores – is bad for both planet and psyche….
