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OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
Oregon Department of Human Services (ODHS), in partnership with 211info, assists with disaster-related immediate or long-term recovery housing, shelter, food, and other needs for community members impacted by Oregon wildfires and other natural disasters.
500 Summer Street NE
Salem, OR 97301
Eligibility: Varies by service; mainly serves people impacted by natural disasters that took place in Oregon and who are in need of recovery-related assistance
Hours: 24 hours per day / 7 days per week
ACCESS
CENTER FOR COMMUNITY RESILIENCE
Supports those affected by wildfire, including transitioning fire survivors into affordable and permanent housing. Housing case management services look different for each household, but may include:
-Advocating for fire-impacted households to help find stable, safe, and affordable housing
-Identifying short- and long-term housing needs
-Developing individual housing stability plans
-Helping program participants conduct housing searches
-Providing participants with rent payment and utility bill assistance
-Homebuyer counseling services
-Homeowner and tenant education opportunities
-Collaboration with local partner agencies to provide comprehensive support including disaster relief, mental health, and substance abuse case management
3630 Aviation Way
Medford, OR 97504
Eligibility: Individuals and families impacted by wildfires
Hours: Monday-Thursday 7:30am-6pm and Friday 8am-4:30pm
OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
ACCESS
CENTER FOR COMMUNITY RESILIENCE