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211INFO
211INFO DCM LINE
Oregon Department of Human Services (ODHS), in partnership with 211info, assists with disaster-related immediate or long-term recovery housing, shelter, food, and other needs for community members impacted by Oregon wildfires and other large scale disasters. 211info provides intake and referral for the program.
Eligibility: Varies by service; mainly serves people impacted by natural disasters that took place in Oregon and who are in need of recovery-related assistance
Hours: 24 hours per day / 7 days per week
OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
This program is designed to help survivors of specific natural disaster events connect to ODHS Disaster Case Managers. Intake does not guarantee assistance. Disaster case workers may be able to assist individuals in identifying and applying for disaster recovery support or addressing urgent needs. Services will vary based on eligibility and need.
500 Summer Street NE
Salem, OR 97301
Eligibility: Residents of Oregon who have been affected by natural disasters
Hours: 24 hours per day / 7 days per week
ACCESS
CENTER FOR COMMUNITY RESILIENCE
Supports those affected by wildfire, including transitioning fire survivors into affordable and permanent housing. Housing case management services look different for each household, but may include:
-Advocating for fire-impacted households to help find stable, safe, and affordable housing
-Identifying short- and long-term housing needs
-Developing individual housing stability plans
-Helping program participants conduct housing searches
-Providing participants with rent payment and utility bill assistance
-Homebuyer counseling services
-Homeowner and tenant education opportunities
-Collaboration with local partner agencies to provide comprehensive support including disaster relief, mental health, and substance abuse case management
3630 Aviation Way
Medford, OR 97504
Eligibility: Individuals and families impacted by wildfires
Hours: Monday-Thursday 7:30am-6pm, Friday 8am-4:30pm
OREGON HOUSING AND COMMUNITY SERVICES
WILDFIRE DAMAGE HOUSING RELIEF ACCOUNT (WDHRA)
Oregon Housing and Community Services (OHCS) was directed by the 78th Oregon Legislative Assembly to develop, implement, and administer the Wildfire Damage Housing Relief Account Program to assist low-income households that have suffered a loss of housing due to a wildfire.

Assistance with damages may not exceed $7000 per household. Applications will be accepted until all Wildfire Damage Housing Relief Account funds are spent.
725 Summer Street NE
Suite B
Salem, OR 97301
Eligibility: Homeowners may be eligible for financial assistance if the following conditions are met:
-The loss or damage to housing must be due to a wildfire as defined by ORS 477.089
-The applicant must be an Oregon resident at the time of the loss or damage to housing
-Previous year's annual income is at or below 200% of the Federal Poverty Level
-The loss or damage to housing must have occurred in Oregon on or after July 1, 2017
-The home lost or damaged due to wildfire must be the household's primary residence
-The household must own the home that is lost or damaged due to wildfire
-The home that is lost or damaged due to wildfire may be a stick-built home, a site-built home, or a recreational vehicle that is the primary residence of the applicant
-The home damaged by the wildfire is considered uninhabitable unless repaired or replaced
-The household must apply for grant funds within 180 days of the loss of the home
Hours: Not applicable
OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
ACCESS
CENTER FOR COMMUNITY RESILIENCE
OREGON HOUSING AND COMMUNITY SERVICES
WILDFIRE DAMAGE HOUSING RELIEF ACCOUNT (WDHRA)