OREGON STATE DEPARTMENT OF HUMAN SERVICES SELF SUFFICIENCY ADMINISTRATIVE OFFICE
OREGON TRAIL CARD CUSTOMER SERVICES/REPLACEMENT EBT
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If your card is damaged and doesn't work, take the card to a local ODHS benefits office to get a new card the same day.
500 Summer Street NE
E48
Salem, OR 97301
E48
Salem, OR 97301
Eligibility:
You need to use a EBT card (Oregon Trail Card) to receive your food
and cash benefits, it works like a debit card. Benefits are
deposited into the account each month and use the card and PIN
number to buy food or withdraw cash.
You can use the ebtEDGE website or mobile app to view your benefits.
You can use the ebtEDGE website or mobile app to view your benefits.
Hours:
Card Replacement Line: Monday-Friday 8:30am-4:30pm
Check benefit amount on card or report lost/stolen: 24 hours per day / 7 days per week
Check benefit amount on card or report lost/stolen: 24 hours per day / 7 days per week
Phone/FAX Numbers
- (888) 997-4447 Balance Inquiry/Report Lost or Stolen Card
- (855) 328-6715 Request Replacement EBT Card
Email Address: [email protected]
INTAKE PROCEDURE:
-Call to have your current card cancelled and ask that a
replacement card be mailed to you.
-There are several options to select and callers may need to wait for the first available operator.
-You may be asked a series of security questions and/or to take additional steps to verify your identity.
-There are several options to select and callers may need to wait for the first available operator.
-You may be asked a series of security questions and/or to take additional steps to verify your identity.
FEES:
None
DOCUMENTS:
None
LANGUAGES:
English, Spanish
AREA SERVED:
State of Oregon
SITE HOURS:
Monday-Friday 8am-5pm
Services:
- EBT Card Services
Other Services Offered At This Location:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
OREGON STATE DEPARTMENT OF HUMAN SERVICES SELF SUFFICIENCY ADMINISTRATIVE OFFICE