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CLACKAMAS COUNTY SOCIAL SERVICES
CLACKAMAS COUNTY VOLUNTEER CONNECTION
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)/PRESCRIPTION DRUG HELPLINE
Volunteers provide information to current Medicare recipients, as well as those new to Medicare, regarding their prescription insurance options. During fall open enrollment, provides informational clinics and individual counseling sessions. Provides advocacy in navigating the Medicare billing and appeals process. Through the Senior Medicare Patrol program, addresses Medicare fraud prevention.

Provides information on free or low-cost prescription resources for those with no insurance coverage. Staff screen for eligibility and assist in enrollment for the Medicare Extra Help Prescription Program and the Oregon Prescription Drug Program.
2051 Kaen Road
Oregon City, OR 97045
Eligibility: Medicare beneficiaries
Hours: Monday-Thursday 9am-5pm
SAIF CORPORATION
PREVENTING FRAUD
Provides an avenue for reporting workers' compensation fraud, doctors who bill for phantom services, and instances of workers receiving benefits which may be false.
400 High Street SE
Salem, OR 97312
Eligibility: Unrestricted
Hours: 24 hours per day / 7 days per week
UNITED STATES DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
MEDICARE.GOV
Website provides information on all aspects of Medicare, including how to apply, find and compare healthcare providers, make address changes and resolve Medicare card issues, get help with costs, find out how Medicare works with other insurance, and report Medicare fraud. The website also provides information on nursing homes, hospitals, home health services, and medical equipment suppliers. Phone line assists with Medicare billing questions and questions about claims, records, and expenses.
7500 Security Boulevard
Baltimore, MD 21244
Eligibility: Age 65 and older and adults with disabilities
Hours: 24 hours per day / 7 days per week
WASHINGTON STATE OFFICE OF THE INSURANCE COMMISSIONER
STATEWIDE HEALTH INSURANCE BENEFITS ASSISTANCE
The Statewide Health Insurance Benefits Advisors (SHIBA) helpline provides confidential help with Medicare and health care choices. Volunteer advisors can help assess health care coverage needs, determine eligibility for health care coverage programs, evaluate and compare health insurance plans and programs, provide Medicare enrollment help, speak with Medicare on your behalf, collect and report possible fraud complaints, and refer to other agencies and programs.
5000 Capitol Boulevard SE
Tumwater, WA 98501
Eligibility: Unrestricted
Hours: Monday-Friday 8am-5pm, closed state holidays
CLACKAMAS COUNTY SOCIAL SERVICES
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)/PRESCRIPTION DRUG HELPLINE
SAIF CORPORATION
PREVENTING FRAUD