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CLARK PUBLIC UTILITIES
CLARK PUBLIC UTILITIES ORCHARDS SERVICE CENTER
POWER LINE/TREE TRIMMING PROGRAM
Clark Public Utilities operates an extensive tree-trimming program to enhance reliability throughout the county by keeping trees and branches a safe distance from overhead electric lines. Also responds to requests from customers about trees that present a danger to the power system.
8600 NE 117th Avenue
Vancouver, WA 98668
Eligibility: Unrestricted
Hours: Monday-Friday 7am-6pm, Saturday 9am-5pm
CLARK PUBLIC UTILITIES
CLARK PUBLIC UTILITIES VANCOUVER SERVICE CENTER
POWER OUTAGES AND EMERGENCIES
Clark Public Utilities provides recorded information about current power outages, and the opportunity to report power outages.
1200 Fort Vancouver Way
Vancouver, WA 98663
Eligibility: Unrestricted
Hours: 24 hours per day / 7 days per week
COWLITZ PUBLIC UTILITY DISTRICT
Assists customers with a variety of options to start, transfer, or stop electric service. Provides recorded information about current power outages and the opportunity to report power outages. Crews will be dispatched as soon as possible to restore power.
961 12th Avenue
Longview, WA 98632
Eligibility: Unrestricted
Hours: Main office: Monday-Friday 8am-5pm
Outage Hotline: 24 hours per day / 7 days per week
EUGENE WATER AND ELECTRIC BOARD
Electric and water service provider. Fields complaints and calls about utility emergencies. Provides a medical certificate program. May provide assistance or payment plans to customers who are having difficulty paying their utility bills. The Customer Care Program offers a $280 bill credit once per calendar year to eligible customers.
500 E 4th Avenue
Eugene, OR 97401
Eligibility: Customer Care Program: EWEB customers that meet income guidelines. See website for details.

Note: Agencies wanting to refer clients or advocate for client needs in order to resolve utility payment problems may also call for assistance.
Hours: Customer Service by phone Monday-Friday 9am-6:30pm
Report power outages and water emergencies 24 hours per day / 7 days per week
PACIFIC POWER
Electric service provider. Provides bill assistance and payment plans for customers experiencing financial hardships. Fields complaints and completes repairs.
825 NE Multnomah Street
Suite 550
Portland, OR 97232
Eligibility: Unrestricted
Hours: 24 hours per day / 7 days per week
PORTLAND GENERAL ELECTRIC
Provides electric service. Customer Service department can discuss options for customers who are having difficulty paying their utility bills. Customer Service may also be accessed directly by agencies wanting to refer clients or advocate for client needs in order to resolve utility payment problems. Customers wishing to apply or who have questions about the medical certificate program can also call the main customer service number.
121 SW Salmon Street
Portland, OR 97204
Eligibility: Portland General Electric customers
Hours: Monday-Friday 7am-7pm
WAHKIAKUM PUBLIC UTILITY DISTRICT
WAHKIAKUM PUD
Provides residential and commercial electric and water services. Also offers rebates on qualifying insulation, windows, ductless heat pumps, and lighting. Funds for these programs are limited and are offered on a first-come, first-serve basis.
45 River Street
Cathlamet, WA 98612
Eligibility: Unrestricted
Hours: Monday-Friday 8am-noon and 12:30pm-4:30pm
EUGENE WATER AND ELECTRIC BOARD
EUGENE WATER AND ELECTRIC BOARD
PACIFIC POWER
PACIFIC POWER
PORTLAND GENERAL ELECTRIC
PORTLAND GENERAL ELECTRIC