PORTLAND GENERAL ELECTRIC
PORTLAND GENERAL ELECTRIC
Provides electric service. Customer Service department can discuss options for customers who are having difficulty paying their utility bills. Customer Service may also be accessed directly by agencies wanting to refer clients or advocate for client needs in order to resolve utility payment problems. Customers wishing to apply or who have questions about the medical certificate program can also call the main customer service number.
121 SW Salmon Street
Portland, OR 97204
Eligibility: Portland General Electric customers
Hours: Monday-Friday 7am-7pm
(503) 228-6322
Get Directions
Visit Website
Phone/FAX Numbers
  • (503) 228-6322 Main phone
  • (503) 464-7777 Portland-Report an outage
  • (503) 399-7717 Salem-Report an outage
  • (503) 612-3824 FAX
  • (800) 544-1795 Toll-free Emergencies and Outages
  • (800) 542-8818 Toll-free
Email Address: [email protected]
INTAKE PROCEDURE: Call to speak with customer service. Payment extensions can be processed online or through the automated phone system as long as the customer is eligible. Information about billing can also be found by accessing the PGE website.
FEES: None
DOCUMENTS: None required at intake
LANGUAGES: English, Spanish, Russian
AREA SERVED: Clackamas, Columbia, Marion, Multnomah, Polk, Washington, and Yamhill Counties
Services:
  • Electric Service Connection/Repair
  • Electric Service Providers
  • Utility Bill Payment Plans
  • Utility Service Complaints
Other Services Offered At This Location:
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
PORTLAND GENERAL ELECTRIC