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COVID-19 FINANCIAL RELIEF PROGRAMS
AFFORDABLE CONNECTIVITY PROGRAM SUPPORT CENTER
AFFORDABLE CONNECTIVITY PROGRAM
Provides a discount of up to $30 per month toward internet service and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. This program replaced the Emergency Broadband Benefit program (EBB) on December 31, 2021.
PO Box 7081
London, KY 40742
Eligibility: A household is eligible if a member of the household meets at least one of the criteria below:
-Has an income that is at or below 200% of the federal poverty guidelines;
-Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
-Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
-Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
-Received a Federal Pell Grant during the current award year; or
-Meets the eligibility criteria for a participating provider's existing low-income program
Hours: Website: 24 hours per day / 7 days per week
Support Center: 7 days per week 6am-6pm
CHARTER COMMUNICATIONS
SPECTRUM INTERNET ASSIST
Offers discounted high speed internet access to households where Spectrum is available. Service includes modem, high speed internet up 30 Mbps, no data caps, and no contract.
400 Atlantic Street
Floor 10
Stamford, CT 06901
Eligibility: Offer not valid for current Internet subscribers
One or more members of household must be a recipient of one of the following assistance programs:
National School Lunch Program (NSLP)
Community Eligibility Provision (CEP) of the NSLP
Supplemental Security Income (for applicants age 65+ only)
Hours: 24 hours per day / 7 days per week
CITY OF HILLSBORO
CITY OF HILLSBORO HILIGHT BRIDGE PROGRAM
Provides discounted service for the City of Hillsboro HiLight Internet. Qualifying customers receive 1 Gigabit Internet service for $10 per month for twelve consecutive months with option to renew. Installation included for new customers.
150 E Main Street
Hillsboro, OR 97123
Eligibility: Residents qualify if they meet ONE of the following criteria:
-Documented total household income is below 185% of the Federal Poverty Limit (FPL)
OR
-At least one member of the household is enrolled in and receiving benefits from any of the following government assistance programs: SNAP, TANF, OHP, Free/Reduced School Lunch, HUD Housing Voucher, LIEAP, or WIC
Hours: Website: 24 hours per day / 7 days per week
COMCAST CORPORATION
INTERNET ESSENTIALS
Internet Essentials is a Comcast-sponsored program that makes internet access available to low-income households. Participants may receive a low-cost internet connection and computer, along with free internet classes.
1701 John F Kennedy Boulevard
Philadelphia, PA 19103
Eligibility: Recipient of a public assistance program such as Medicaid, SNAP, SSI, HUD housing assistance, the National School Lunch Program, LIHEAP, WIC, or tribal assistance. Must live in an area where Comcast Internet service is offered but have not subscribed to it within the last 90 days and have no outstanding debt to Comcast that is less than a year old. Households with outstanding debt more than one year old may still be eligible.
Hours: Not applicable
EDUCATIONAL SERVICE DISTRICT 112
K-12 INTERNET ACCESS PROGRAM
Connects students in need to internet access at home with no cost to the student or their family. Students whose families are low-income and are not currently connected to the internet can get connected through the end of the 2020–21 school year for free. Through the federal CARES Act, Congress provided funds to local school districts and state education agencies to provide support in covering emergency COVID-19 costs. After June 2021, service will end for families participating in the program. Families may choose to continue service if they wish, though they will assume full responsibility of payment.
2500 NE 65th Avenue
Vancouver, WA 98661
Eligibility: Low-income or reduced/free meal eligible students and families.
No internet connection before August 2020
Hours: Monday-Friday 8am-5pm
LIFELINE
Lifeline is a federal program that lowers the monthly cost of home phone, wireless phone, and internet services. Eligible customers will get at least $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both. Website offers a list of service providers.
700 12th Street NW
Suite 900
Washington, DC 20005
Eligibility: Low-income households who participate in one of the following programs:
-SNAP (food stamps)
-Medicaid
-SSI (Supplemental Security Income)
-Federal Public Housing Assistance
-Veterans Pension or Survivors Pension
-Tribal Programs
Hours: 7 days per week 6am-6pm
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE
Oregon Lifeline is a federal and state government program that reduces the monthly cost of phone or broadband service for qualifying low-income households. Also known as the Oregon Telephone Assistance Program, the program (1) reduces the cost of phone bills by up to $19.25 per month, (2) reduces the cost of broadband service by $21.25 per month, or (3) provides free phone or broadband service. Note: Federal and state regulations limit the Lifeline benefit to one per household for either phone or broadband service. Check with internet service provider to get internet speed requirements for Lifeline program.
201 High Street SE
Suite 100
Salem, OR 97310
Eligibility: You may qualify if you receive benefits from one of the following: Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Medicaid, Federal Public Housing Assistance, or Veterans or Survivors Pension Benefit. Total household income at or below 135% of the Federal Poverty Level may also qualify you for Oregon Lifeline.
Hours: Monday-Friday 9am-4pm. Closed on state recognized holidays.
PCS FOR PEOPLE
BRIDGING THE GAP DISCOUNTED INTERNET SERVICE
Offers nationwide high speed 4G LTE internet service via Sprint and discount modem. Modem will be shipped and should arrive in 3-5 business days.
1481 Marshall Avenue
Saint Paul, MN 55104
Eligibility: Must be below 200% poverty level or be currently enrolled in an income-based government assistance program
Hours: 24 hours per day / 7 days per week
T-MOBILE
PROJECT 10MILLION
Program provides free internet access. Enrollees receive a hotspot data access point and 100GB of data per year for a 5 year period. Recertification is not required.
12920 SE 38th Street
Bellevue, WA 98006
Eligibility: Families with children enrolled in the National School Lunch Program (NSLP)
Hours: 24 hours per day / 7 days per week
CITY OF HILLSBORO
CITY OF HILLSBORO HILIGHT BRIDGE PROGRAM
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE