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ACCESS
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
This is an access point for being placed on Jackson County's Centralized Interest List for housing.
3630 Aviation Way
Medford, OR 97504
Eligibility: Households experiencing homelessness or at risk of becoming homeless. Access also focuses specifically on serving veterans experiencing homelessness.
Hours: Monday-Thursday 7:30am-6pm, Friday 8am-4:30pm
CLACKAMAS COUNTY SOCIAL SERVICES
CLACKAMAS COUNTY COORDINATED HOUSING ACCESS
A collaboration of multiple agencies that provide a centralized access point for households experiencing homelessness or a housing crisis to seek assistance. Eligible households will be added to a central Housing Referral List for all programs they qualify for. This is not a crisis line, and there may be a wait for both shelter and housing. Participating Housing Programs:
-Central City Concern’s Chez Ami
-Clackamas Women’s Services
-DevNW Joint Transitional & Rapid Rehousing for Youth
-Do Good's Veteran's Village and Clayton Mohr Commons
-Housing Authority of Clackamas County’s Shelter+Care, VASH
-Parrot Creek's Avalon and HomeSafe
-Immigrant and Refugee Community Org. Rapid Rehousing for Survivors of Domestic Violence
-Northwest Housing Alternatives' Annie Ross House (Emergency Shelter) and HomeBase (Rapid Rehousing)
-Clackamas Social Services’ Aurora Shelter, Housing Our Families, Bridges to Housing, HOPE I, Hope II, Jackson Transitional Housing, Lake Oswego Transitional Shelter Ministry, Rent Well Rapid Rehousing, Housing Our Heroes, Veteran's Rapid Rehousing, Veteran's Rental Assistance Program
-Transition Projects SSVF Rapid Rehousing
-Covid Rent Relief Program
2051 Kaen Road
Oregon City, OR 97045
Eligibility: Individuals and families who are homeless or at imminent risk of becoming homeless seeking prevention/diversion services to stay in their current homes
Hours: Monday-Thursday 9am-5pm
COMMUNITY WORKS
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
This is an access point for being placed on Jackson County's Centralized Interest List for housing.
2594 E Barnett Road
Suite C
Medford, OR 97504
Eligibility: Households experiencing homelessness or at risk of becoming homeless. Community Works focuses specifically on serving people experiencing domestic violence, sexual assault, stalking, or trafficking, as well as youth.
Hours: 24 hours per day / 7 days per week
COUNCIL FOR THE HOMELESS
HOUSING SOLUTIONS CENTER
Provides telephone and/or in-person screening and assessment for households who are homeless or at risk of becoming homeless.

Telephone screenings are provided for emergency shelter (men's, women's, couples, and families) and winter shelter, including severe weather sites and homeless safe parking programs. Households are assessed for eligibility for rental assistance/housing programs (prevention, rapid re-housing, transitional, and permanent supportive), as well as diversion programs. Funding is limited and assistance is not guaranteed.
2306 NE Andresen Road
Suite A
Vancouver, WA 98661
Eligibility: -Individuals, couples, and families who are homeless (not couch-surfing), age 18 and older
-Rental assistance may include some of the following requirements: Must have a 14-day pay or vacate or eviction notice, be doubled up/couch surfing, meet income eligibility requirements, and/or reside or be able to find a rental unit within the city limits of Vancouver. Program availability fluctuates throughout the year.
Hours: November 1- March 31: Phone/text Monday-Friday 9am-8pm, Saturday/Sunday/holidays 11am-8pm
April 1- October 31: Phone/text Monday 9am-8pm, Tuesday-Friday 9am-5pm, Saturday/Sunday/holidays 11am-5pm
MASLOW PROJECT
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
This is an access point for being placed on Jackson County's Centralized Interest List for housing.
500 Monroe Street
Medford, OR 97501
Eligibility: Youth (age 24 or younger) or families with minor children who are experiencing homelessness or at risk of becoming homeless.
Hours: Monday-Friday 10am-5pm
MULTNOMAH COUNTY HOMELESS FAMILY SYSTEM OF CARE
MOBILE HOUSING TEAM QUEUE FAQ AND SCRIPTING
Q: Does the Mobile Housing Team (MHT) place people in shelter?

A: Mobile Housing Team workers may be able to refer families into shelter, but the program is not for shelter. It is a housing program to get families into long term, stable housing with long term supports. Shelter placement is through 211info Family Shelter team. Families who need shelter should be placed on the Mult Co Family Shelter Callback list.
Taxo:
Community Shelters * Homeless Families
Community Shelters * Pregnant Women
Transitional Housing/Shelter * Homeless Families
Transitional Housing/Shelter * Pregnant Women

Families can access the Family Center shelter waitlist without a referral from MHT. If a family is in need of emergency shelter or wants to enter a shelter through the MHTQ, they must still be placed on the MHTQ and the wait time is still several months to speak to a Housing Specialist about being placed into shelter. The MHTQ is not an immediate solution and assistance is not guaranteed.

Q: It's been a few months and no one from the MHT has contacted me yet. What's taking so long?

A: I'm very sorry. The MHT is getting back to people as fast they can but unfortunately they have been overwhelmed with requests and again, assistance isn't guaranteed. I can make sure that you are still on the list and that your contact information is up to date.


Q: What is the Mobile Housing Team Queue (MHTQ)?

A: The MHT is a partnership of different agencies working with homeless families to connect them with a Housing Specialist to discuss their housing needs.

Q: Where am I on the waitlist?

A: The list is not first-come, first-served, so we do not have that information. Also, assistance is not guaranteed once placed on the list.


S: "I'm sorry, but I do not have access to this information. Our Homeless Services Specialists are starting to do callbacks to families to do further intake/screening for that program. If you'd like, I can take down your information and have one of our Homeless Services Specialists follow up with you within 72 hours."

Q: Which agencies and shelters are on the MHT?

A: Agencies: (PLEASE DO NOT contact the other agencies, they will refer back to 211info) - El Programa, NARA, Latino Network,, Human Solutions, JOIN, SEI, NAYA, Portland Homeless Family Solutions (PHFS), IRCO, and 211info. 211info is the only agency taking names for the MHTQ.

Q: Who will contact me? What can I expect when they contact me?

A: A Housing Specialist from the Mobile Housing Team will call you back and ask you some more questions to re-assess your housing situation to determine whether they are able to provide any assistance, including being placed into shelter if that's something the caller wants.

Q: What if the caller is in another county and wants to relocate?

A: A caller must be in Multnomah County to be eligible for the list.
Confidential Address
OHRA COMMUNITY RESOURCE CENTER
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
This is an access point for being placed on Jackson County's Centralized Interest List for housing.
2350 Ashland Street
Ashland, OR 97520
Eligibility: Households experiencing homelessness, at risk of becoming homeless, or in need of resources.
Hours: Monday-Friday 9am-2pm
CALL TO SAFETY
SHELTER SERVICES
Serves as an entry point into the Portland Metro area's domestic violence shelter and housing resources. Checks at 9am each day for all domestic violence resources, including shelter openings, available that same day. No waitlists are available. Shelter access is dependent on availability.

Pre-screens and provides referrals for a Safety and Stabilization Assessment (SSA) for domestic violence shelters or housing resources. SSA is required before accessing most direct domestic violence services.

Motel vouchers that are very limited. When available, good for one or two nights for folks in imminent danger seeking safety.
PO Box 42610
Portland, OR 97242
Eligibility: Survivors of domestic and/or sexual violence, stalking, sex trafficking, or sex industry workers that are currently needing to flee a dangerous situation and have no safe place to stay for the night. Domestic and/or sexual violence must have occurred within the last six months. Serves all ages and genders.
Hours: 24 hours per day / 7 days per week
CATHOLIC COMMUNITY SERVICES OF LANE COUNTY
CATHOLIC COMMUNITY SERVICES EUGENE
HOUSING PROGRAMS
Catholic Community Services (CCS) staff provide access to a county-wide housing referral waitlist for individuals and households with children who are homeless or at risk of losing housing. Eligible households will be added to a central housing referral list for all programs for which they qualify. Slots for transitional housing and one-time emergency rental assistance are accessed through housing counseling appointments, on a first-come, first-served basis based on available assistance. Housing counseling may include assistance with housing applications, referral to additional housing resources, and classes on life skills and financial budgeting.
1464 W 6th Avenue
Eugene, OR 97402
Eligibility: Applicants must meet federal poverty guidelines and be homeless or at risk of losing housing. For rent assistance, rent must be past due or due within the next 10 days. For rental deposit assistance, applicant must be arranged to move into new housing.
Hours: Monday-Friday 8am-3:30pm
Hours: Monday-Friday 9am-4:30pm

Rent Assistance: Waitlist opens Mondays at 9am as funding allows.
CATHOLIC COMMUNITY SERVICES OF LANE COUNTY
CATHOLIC COMMUNITY SERVICES SPRINGFIELD
HOUSING PROGRAMS
Catholic Community Services (CCS) staff provide access to a county-wide housing referral waitlists for individuals and households with children who are homeless or at risk of losing housing. One-time emergency rental assistance is also available for eligible households, accessible through a waitlist and as funding allows. Housing counselors assist with housing applications, referral to additional housing resources, and support with removing barriers to housing.
1025 G Street
Springfield, OR 97477
Eligibility: Applicants must meet federal poverty guidelines and be homeless or at risk of losing housing. For rent assistance, rent must be past due or due within the next 10 days. For rental deposit assistance, applicant must be arranged to move into new housing.
Hours: Monday-Friday 9am-4:30pm

Rent Assistance: Waitlist opens Mondays at 9am as funding allows.
CLACKAMAS COUNTY SOCIAL SERVICES
CLACKAMAS COUNTY COORDINATED HOUSING ACCESS
A collaboration of multiple agencies that provide a centralized access point for households experiencing homelessness or a housing crisis to seek assistance. Eligible households will be added to a central Housing Referral List for all programs they qualify for. This is not a crisis line, and there may be a wait for both shelter and housing. Participating Housing Programs:
-Central City Concern’s Chez Ami
-Clackamas Women’s Services
-DevNW Joint Transitional & Rapid Rehousing for Youth
-Do Good's Veteran's Village and Clayton Mohr Commons
-Housing Authority of Clackamas County’s Shelter+Care, VASH
-Parrot Creek's Avalon and HomeSafe
-Immigrant and Refugee Community Org. Rapid Rehousing for Survivors of Domestic Violence
-Northwest Housing Alternatives' Annie Ross House (Emergency Shelter) and HomeBase (Rapid Rehousing)
-Clackamas Social Services’ Aurora Shelter, Housing Our Families, Bridges to Housing, HOPE I, Hope II, Jackson Transitional Housing, Lake Oswego Transitional Shelter Ministry, Rent Well Rapid Rehousing, Housing Our Heroes, Veteran's Rapid Rehousing, Veteran's Rental Assistance Program
-Transition Projects SSVF Rapid Rehousing
-Covid Rent Relief Program
2051 Kaen Road
Oregon City, OR 97045
Eligibility: Individuals and families who are homeless or at imminent risk of becoming homeless seeking prevention/diversion services to stay in their current homes
Hours: Monday-Thursday 9am-5pm
COMMUNITY ACTION OF WASHINGTON COUNTY
COMMUNITY ACTION HILLSBORO FAMILY SHELTER
COMMUNITY CONNECT
A coordinated entry system that helps people experiencing homelessness or at imminent risk of homelessness find housing resources. Individuals and families experiencing homelessness will be scheduled to attend a one-hour assessment appointment to determine the housing and service program that best supports the needs of the household. Referrals will then be made to partner agencies based on household assessment of need and available housing/beds/units.
210 SE 12th Avenue
Hillsboro, OR 97123
Eligibility: Individuals and families experiencing homelessness or at imminent risk of homelessness
Hours: 24 hours per day / 7 days per week
TRANSITION PROJECTS
COORDINATED HOUSING ASSESSMENT TEAM
COORDINATED HOUSING ASSESSMENT TEAM (CHAT)
The Coordinated Housing Assessment Team (CHAT) is a partnership of agencies working with homeless individuals and adult family units to connect them with Permanent Supportive Housing-related resources. Moving expense assistance, rent payment, deposit, and application fee assistance may be provided on a case-by-case basis to assist households with accessing new, permanent housing. At the time of assessment, shelter and transitional housing information will be provided.
Confidential Address
Eligibility: Must meet the following:
-Households with at least one adult age 18 and older, with no minor dependents
-Must be experiencing homelessness (couch-surfing, in a motel, on the streets/in a vehicle, in a shelter/transitional housing, or in some other place not intended for habitation)

-Households currently in housing that are on a lease and facing eviction DO NOT QUALIFY
-Households with minors under the age of 17 years of age DO NOT QUALIFY
Hours: 24 hours per day / 7 days per week
ACCESS
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
CLACKAMAS COUNTY SOCIAL SERVICES
CLACKAMAS COUNTY COORDINATED HOUSING ACCESS
COMMUNITY WORKS
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
MASLOW PROJECT
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
OHRA COMMUNITY RESOURCE CENTER
JACKSON COUNTY CONTINUUM OF CARE SCREENINGS
CALL TO SAFETY
SHELTER SERVICES
CATHOLIC COMMUNITY SERVICES OF LANE COUNTY
HOUSING PROGRAMS
CATHOLIC COMMUNITY SERVICES OF LANE COUNTY
HOUSING PROGRAMS
CLACKAMAS COUNTY SOCIAL SERVICES
CLACKAMAS COUNTY COORDINATED HOUSING ACCESS
COMMUNITY ACTION OF WASHINGTON COUNTY
COMMUNITY CONNECT