COMMUNITY ACTION OF WASHINGTON COUNTY
UTILITY ASSISTANCE
Provides assistance with electric, gas, and heating fuel (oil, propane,firewood, and pellets), depending on availability of funds. Payments are made directly to the energy company. Usually only one payment per household, but some additional help may be available in emergency situations. Also assists with air conditioners in the summer months for those who qualify. Assistance may be offered ONLY when funds are available. Households may only submit one application per year.
1001 SW Baseline Street
Hillsboro, OR 97123
Eligibility: Energy assistance:
-Household is below 60% Oregon Area Median Income (AMI)
-PGE, City of Forest Grove. West Oregon Electric Cooperative, or NW Natural customers

Air conditioners: Must have a documented health or safety concern
Hours: Phone Hours: Monday-Friday 9am-noon, closed national holidays
Online Application: Monday-Friday noon-7pm
Phone/FAX Numbers
  • (503) 615-0771 Intake
Email Address: energy@caowash.org
INTAKE PROCEDURE: Call or submit application online for appointment. No walk-ins accepted.

-Mail-out applications available for older adults and people with disabilities who are homebound.
FEES: None
DOCUMENTS: Energy assistance: Copy of utility bill, income verification for all household members, date of birth for all household members, and Social Security number for all household members (if available)
Air conditioners: Proof of health or safety concern
LANGUAGES: English, Spanish; online email form available in English and Spanish
AREA SERVED: Washington County
SITE HOURS: Monday-Friday 9am-5pm
TRAVEL/LOCATION INFORMATION: TriMet bus line 57
Services:
  • Air Conditioners
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
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COMMUNITY ACTION OF WASHINGTON COUNTY