OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
Oregon Department of Human Services (ODHS), in partnership with 211info, assists with disaster-related immediate or long-term recovery housing, shelter, food, and other needs for community members impacted by Oregon wildfires and other natural disasters.
500 Summer Street NE
Salem, OR 97301
Eligibility: Varies by service; mainly serves people impacted by natural disasters that took place in Oregon and who are in need of recovery-related assistance
Hours: 24 hours per day / 7 days per week
(833) 669-0554
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Phone/FAX Numbers
  • (833) 669-0554 Hotline
Email Address: [email protected]
INTAKE PROCEDURE: Call for intake. Information will be documented and submitted confidentially via a form to ODHS and ODHS will follow up with the caller within 24 hours after the form is submitted. Voicemail option after-hours or if specialists are unavailable.
FEES: None
DOCUMENTS: Proof of loss due to disaster may be required
LANGUAGES: English and Spanish, interpretation by arrangement
AREA SERVED: State of Oregon
SITE HOURS: Monday-Friday 8am-5pm
Services:
  • Disaster Related Case Management
  • Disaster Related Shelter Services
  • Post Disaster Food Services
  • Post Disaster Housing Assistance
Other Services Offered At This Location:
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OREGON STATE DEPARTMENT OF HUMAN SERVICES