UNIVERSAL SERVICE ADMINISTRATIVE COMPANY
AFFORDABLE CONNECTIVITY PROGRAM
Provides a discount of up to $30 per month toward internet service and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. This program replaced the Emergency Broadband Benefit program (EBB) on December 31, 2021.
700 12th Street NW
Suite 900
Washington, DC 20005
Eligibility: A household is eligible if a member of the household meets at least one of the criteria below:
-Current participant of Lifeline benefit
-Has an income that is at or below 200% of the federal poverty guidelines;
-Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, Veterans Pension and Survivors Benefit, SSI, WIC, or Lifeline;
-Participates in Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools;
-Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
-Received a Federal Pell Grant during the current award year; or
-Meets the eligibility criteria for a participating provider's existing low-income program
Hours: Support Center: 7 days per week 6am-6pm
Website: 24 hours per day / 7 days per week
(877) 384-2575
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Phone/FAX Numbers
  • (877) 384-2575 Main phone ACP Support Center
Email Address: [email protected]
INTAKE PROCEDURE: Call or visit website for more information

Not accepting new applications or enrollments. Consumers had to be approved and enrolled with a service provider by 8:59pm Wednesday, February 7, 2024 to receive the ACP benefit. Consumers enrolled in the ACP will continue to receive their benefits until the program ends.
FEES: Internet Service: Fees vary by provider
DOCUMENTS: Proof of identity, proof of address, and proof of income, substantial loss of income, or of qualifying benefits program
LANGUAGES: English, Spanish
AREA SERVED: Nationwide
Services:
  • Computer Distribution Programs
  • Discounted Internet Service
  • Discounted Internet Service * Native American Community
Other Services Offered At This Location:
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UNIVERSAL SERVICE ADMINISTRATIVE COMPANY