211INFO
COORDINATED ACCESS FOR FAMILIES - MOBILE HOUSING TEAM QUEUE
The Multnomah County Homeless Family System's Mobile Housing Team (MHT) is a partnership of different agencies working with homeless families to connect them with a Housing Specialist from the Mobile Housing Team to discuss their housing needs. The Mobile Housing Team uses a Service Prioritization Determination Assistance Tool assessment (SPDAT) to determine the risk of a family's situation and their prioritization of services.

211info is the main agency that is placing families into the MHTQ system. Please do not call or walk in to any of the partner agencies, as they will refer back to 211info.

MHT is not an immediate or guaranteed resource and is based on availability of services and individual eligibility.
Eligibility: -Families (any number of adults) with children in their custody under the age of 18 (or plans for reunification with children under 18) or pregnant women in their third trimester of pregnancy
-Must be currently experiencing homelessness (couch-surfing, in a motel, on the streets/in a vehicle, in a shelter or some other place not intended for habitation) OR housed with a FOR CAUSE EVICTION NOTICE (for some type of violation of the rental agreement).

Please note that the MHTQ cannot stop the current eviction or help with current rent due to maintain current housing. MHTQ may be able to help with future housing if the tenants end up vacating current housing due to the eviction. For eviction prevention in current housing seek rental or eviction prevention assistance.

MHTQ is not an immediate resource.
Hours: 24 hours per day / 7 days per week to be added to callback list to complete screening intake assessment
8am-5pm 7 days per week for screening intake assessment
Phone/FAX Numbers
  • 211 Intake
Email Address: [email protected]
INTAKE PROCEDURE: Call 211info to be placed on the Mobile Housing Team Queue (MHTQ).

Family/friends/caseworkers can add individuals needing services to the waitlist, however to complete the full waitlist intake the individual needing services will be contacted within a few days by a Homeless Services Specialist from 211 and will need to give consent to be added to the list and receive services.

During the initial call, 211info will take name and phone number to fill out the MHT form. A Homeless Services Specialist will call back within 72 hours with additional screening questions. Voicemail available for those returning a call from a Homeless Services Specialist.

Assistance is based on a Service Prioritization Determination Assistance Tool assessment (SPDAT) to determine the risk of a family's situation and their prioritization of services and is not first come, first served.
FEES: None
DOCUMENTS: None required at intake
AREA SERVED: Multnomah County
Services:
  • Homeless Permanent Supportive Housing * Homeless Families
  • Homeless Permanent Supportive Housing * Pregnant Individuals
  • Housing Related Coordinated Entry * Homeless Families
  • Housing Related Coordinated Entry * Pregnant Individuals
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.

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