211INFO
211INFO COVID-19 INFORMATION HOTLINE
211info is working in partnership with OHA (Oregon Health Authority) to provide community members of Oregon with information on COVID-19 in Oregon, including information on testing, quarantine requirements, wraparound support, outbreaks, transmission, treatment, executive orders, workplace guidance, travel guidance, pet safety, and general FAQs. For people who have been diagnosed with COVID-19, this line provides referrals to county health departments and other wraparound support programs.
Eligibility: Oregonians or those looking for information about COVID-19 in Oregon
Hours: 7 days per week 6am-7pm.

Note: Due to capacity limitations, this line may close early. There is no callback or voicemail option when the line is closed.
Phone/FAX Numbers
  • 211 211info
  • (503) 222-5555 Alternate
  • (503) 226-3099 Administrative Line
  • (877) 211-9274 Southwest Washington State
  • (898) 211- Text Short Code
  • 211 Main phone
  • (503) 222-5555 Alternate
  • 898211 Text Short Code Text the word orvax
Email Address: support@211info.org
INTAKE PROCEDURE: Call or text for information. No voicemail option.

Note: Due to high call volume, wait times can be long. When the line is open, callers will receive an automated callback option.
FEES: None
DOCUMENTS: None
LANGUAGES: English, Spanish, interpretation by arrangement
AREA SERVED: State of Oregon
Services:
  • Communicable Disease Control * COVID-19
  • COVID-19 Antibody Tests
  • COVID-19 Diagnostic Tests
  • COVID-19 Treatment
  • Diapers * COVID-19
  • Electric Service Payment Assistance * COVID-19
  • Emergency Food Clearinghouses * COVID-19
  • Food Pantries * COVID-19
  • Gas Money * COVID-19
  • Gas Service Payment Assistance * COVID-19
  • Grocery Ordering/Delivery * COVID-19
  • Heating Fuel Payment Assistance * COVID-19
  • Homeless Motel Vouchers * COVID-19
  • Internet Service Payment Assistance * COVID-19
  • Mental Health Information/Education * COVID-19
  • Non-Emergency Medical Transportation * COVID-19
  • Pet Care Information * COVID-19
  • Rent Payment Assistance * COVID-19
  • Specialized Information and Referral * COVID-19
  • Telephone Service Payment Assistance * COVID-19
  • Trash/Recycling Service Payment Assistance * COVID-19
  • Water Service Payment Assistance * COVID-19
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.

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