Climate Support is a health-related social need (HRSN) service and is provided by the Oregon Health Plan. HRSN Climate Supports are devices to help keep people safe during climate events.

Covered devices are only for use in the member's home or primary residence and may include:
-Air conditioners, heaters, and air filters to provide clean air and healthy temperatures
-Mini fridges to keep medication cold during a power outage
-Portable power supplies to operate medical devices like ventilators during a power outage
500 Summer Street NE
Salem, OR 97301
Eligibility: OHP covers devices for members who:
-Have a living situation that qualifies them for HRSN services
-Have a health condition that makes climate events challenging or dangerous
-Live in a place with electricity
-Can use the device safely

Air conditioner or Air Filter:
- Must not already have an Air Conditioner or Air Filter
-Received medical assistance now or have in the past 12 month from through: OHA, Oregon Department of Human Services (ODHS) or Medicare
-Be at risk for heat-related illness because applicant is: 65 years or older; or a medically fragile child; or have a medical condition that's made worse by heat or smoke
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • (800) 273-0557 Administration Clients not in a CCO
  • (888) 834-4304 Application Open card members
Email Address: [email protected]
INTAKE PROCEDURE: CCO members: Call the CCO in which the applicant is enrolled or visit website for more information
Open card members: Call or email for information
Clients not in a CCO: Call for information

Visit website for more information including detailed eligibility criteria, CCO contact information, member resources, and request form
FEES: None
DOCUMENTS: HRSN Request Form for Climate-Related Device Request
LANGUAGES: Arabic, Chinese, English, Spanish, Russian, Vietnamese, interpretation or signing by arrangement
AREA SERVED: State of Oregon, except for Air Filters
Air Filters: Deschutes, Douglas, Jackson, Josephine, Klamath, Lake Counties or East Lane County
SITE HOURS: Monday-Friday 8am-5pm
  • Air Conditioners * Medicaid Recipients
  • Air Purifiers * Medicaid Recipients
  • Emergency Generators * Medicaid Recipients
  • Heaters * Medicaid Recipients
  • Refrigerators * Medicaid Recipients
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