Provides professionally facilitated, live, chat-based support groups for LGBTQ+ and questioning teens. There is no audio or video. All chats are pre-scheduled (not 24/7) and each chat lasts 1 hour and 30 minutes. All chats are fully moderated and facilitated by chat facilitators who are trained staff and/or volunteers from LGBTQ+ centers across the USA.

Provides a hotline for gay, lesbian, bisexual, and transgender older adults to talk with trained peer-counselor volunteers about issues including isolation, relationship concerns, bullying, HIV/AIDS, etc.

Provides telephone, online private one-to-one chat, and email peer support for LGBT teens and young adults to talk about coming-out issues, relationship concerns, parent issues, school problems, HIV/AIDS anxiety, safer-sex information, etc.

Provides telephone, online private one-to-one chat, and email peer support for LGBT callers of all ages to talk about coming-out issues, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer-sex information, etc.

Also maintains the GLBT National Resource Database, an online resource database with information on youth groups, social and support organizations, and gay-friendly religious organizations, sports leagues, student groups, etc.

Provides a volunteer-run hotline for transgender people who are experiencing a crisis, offering support and connection to resources where possible such as passport and state identification help to reflect their gender identity. While the goal is to prevent self-harm, it is also a warmline where people can call with a variety of needs (i.e., how to access transition-related health care, where to find local support groups) as well as a information on resources. The hotline is staffed by trans-identifying individuals. Operators will only call emergency services with the caller's consent.

Provides crisis intervention, suicide prevention services, and outside referrals relating to sexual orientation or gender identity issues.