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AGING AND DISABILITY RESOURCE CONNECTION OF OREGON
AGING AND DISABILITY RESOURCE CONNECTION
The Aging and Disability Resource Connection of Oregon (ADRC) provides specialized information and referral for older adults, people with disabilities, veterans, and their families and caregivers. Other services include long-term care options counseling and in-home services for older adults who wish to remain at home.
Eligibility: Older adults, people with disabilities, veterans, and their families and caregivers
Hours: Varies by location for local telephone or in-person service
DISABILITY RIGHTS WASHINGTON
Works to advance the dignity, equality, and self-determination of people with disabilities. Program pursues justice on matters related to human and legal rights and provides advocacy services to people with disabilities. DRW responds to requests for:
- Disability rights information and referrals
- Problem solving strategies for disability issues
- Community education and training
- Legal services for disability discrimination or violation of rights
DRW's legal resources are focused on major cases which will improve service systems for people with disabilities.
315 5th Avenue S
Suite 850
Seattle, WA 98104
Eligibility: People living in Washington State with any kind of disability
Hours: Monday-Friday 9am-noon and 1pm-4pm
OREGON PATIENT SAFETY COMMISSION
EARLY DISCUSSION AND RESOLUTION
Connects individuals who experience patient harm (or their representative) with healthcare providers or facilities to have a conversation about the event using the Early Discussion and Resolution (EDR) process. (EDR) conversations are protected under state law, giving participants a chance to talk openly about the event and work toward reconciliation outside the legal system. A resolution may include an apology, answers to questions asked by the patient or their representative), improvements in care to protect future patients, and/or compensation. If the patient (or their representative) does not reach a satisfactory resolution through the (EDR) process, the patient (or their representative) may be able to file a lawsuit.
Eligibility: Individuals (or their representative) who experienced care at a healthcare facility or involving a healthcare provider that resulted in serious physical injury or death. The event must have taken place in Oregon on or after July 1, 2014.
Hours: Monday-Friday 8am-5pm
WASHINGTON STATE AGING AND LONG-TERM SUPPORT ADMINISTRATION
DIVISION OF RESIDENTIAL CARE
Investigates complaints of suspected abuse, neglect or exploitation of residents in nursing homes, adult family homes, boarding homes, and assisted living facilities. Examples of investigations are unanswered calls for assistance, personal hygiene issues, and residents' rights. Networks with various entities including the Department of Health, local law enforcement and Attorney General's Office. Services typically provided within 24-48 hours.
4450 10th Avenue SE
Lacey, WA 98503
Eligibility: Care facility residents, their families, community members and providers
Hours: Administration: Monday-Friday 8am-4:30pm
Voicemail: 24 hours per day / 7 days per week

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