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ACCESS WIRELESS
LIFELINE PHONE PROGRAM
Offers an Android smartphone with unlimited text messages and limited voice minutes and data. Limit of one Lifeline discounted service per household. Service is provided by i-Wireless. Customers can call 211 for free from their Access Wireless phone without using their minutes.
1 Levee Way
Suite 3104
Newport, KY 41071
Eligibility: Eligibility varies by state. You may qualify if you are enrolled in any of the following programs: SNAP/food stamps, Social Security/Social Security Disability (SSI/SSDI), TANF, Medicaid, free/reduced lunch program, Veterans Pension benefits or Survivors Pension benefits, Section 8, etc. Households with income no higher than 135% of the Federal Poverty Guidelines may also qualify.
Hours: Monday-Saturday 7am-9pm, Sunday 7am-4pm
ASSURANCE WIRELESS
LIFELINE PHONE PROGRAM
Offers an Android smartphone with unlimited text messages and limited voice minutes and data for eligible customers. Limit of one Lifeline discounted service per household. Customers can call 211 for free from their Assurance Wireless phone without using their minutes.
Website
Eligibility: Eligibility varies by state. You may qualify if you are enrolled in any of the following programs: SNAP/food stamps, Social Security/Social Security Disability (SSI/SSDI), TANF, Medicaid, free/reduced lunch program, Veterans Pension benefits or Survivors Pension benefits, Section 8, etc. Households with income no higher than 135% of the Federal Poverty Guidelines may also qualify.
Hours: On Friday, April 1, 2022, Assurance Wireless will stop providing free Lifeline wireless service in Oregon. If you are an existing customer and have not been de-enrolled for any reason, you will continue to receive 1,400 minutes, unlimited texts, and 4.5 GB of data for free from the Lifeline program through March 31, 2022.
CALL TO SAFETY
CELL PHONES
Call to Safety recycles cell phones and distributes them to survivors of domestic violence and sexual assault. Survivors are able to use these cell phones to call 911, allowing immediate help at the touch of a button.
PO Box 42610
Portland, OR 97242
Eligibility: Survivor of domestic and/or sexual violence, stalking, sex trafficking, or sex industry workers. Serves all ages and genders.
Hours: Office: Monday-Friday 9am-5pm
Crisis Line: 24 hours per day / 7 days per week
CENTER FOR HOPE AND SAFETY
DOMESTIC VIOLENCE, SEXUAL ASSAULT, HUMAN TRAFFICKING, AND STALKING SERVICES
Provides a 24-hour crisis line, support groups, and advocacy for survivors of domestic violence, sexual assault, stalking, and human trafficking. Emergency shelter available for those fleeing domestic or sexual violence situations. Other services include 911 cell phones, court accompaniment, the Address Confidentiality Program, and referral to other social services. Community education is also offered.
605 Center Street NE
Salem, OR 97301
Eligibility: Survivors of domestic violence, sexual abuse, human trafficking, and/or stalking, regardless of gender or sexual orientation
Hours: Crisis line: 24 hours per day / 7 days per week
Walk-in hours: Monday-Friday 9am-noon and 1pm-5pm
INFORMATIONAL RECORD
HEALTH RELATED SERVICES
Health-related services are non-covered services that are offered as a supplement to covered benefits under Oregon’s Medicaid State Plan (OHP) to improve care delivery and overall member and community health and well-being. Health-related services must meet requirements for activities that improve health care quality or expenditures related to health information technology. Health-related services, also known as "flex funds," must show a positive health outcome as related to a current diagnosis and treatment plan.

Health-related services vary by an individual's Community Care Organization (CCO), and may include:
-Helping a person get a cell phone if having one will give them better access to their providers
-Transit passes for members who need transportation for health-related needs beyond covered appointments
-Buying an air conditioner for a person whose health is affected by heat in their home
-Vouchers for a yoga studio for a person whose back pain will be helped by an exercise class
-Preventing electricity shutoff to maintain service to medical equipment
-A class on cooking healthy meals for a person with diabetes
-Assistance with finding housing, move-in costs, and maintaining housing if doing so will improve health conditions

Health-related services is a broad term, but for a service or item to be provided to an individual member, the CCO may call it flexible services or flexible funds. Health-related services are NOT an option for OHP open card non-CCO members.
Confidential Address
Eligibility: Current Medicaid recipients (OHP members) enrolled with a CCO
Hours: Varies by provider
NEXTSTEP RECYCLING & REUSE STORE
NEXTSTEP REUSE STORE
REUSE STORE
Refurbished electronics and technology including cell phones, desktop PCs, Macs, laptops, televisions, monitors, and accessories.
987 Garfield Street
Eugene, OR 97402
Eligibility: Unrestricted
Hours: Monday-Friday 9am-5pm
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE
Oregon Lifeline is a federal and state government program that reduces the monthly cost of phone or broadband service for qualifying low-income households. Also known as the Oregon Telephone Assistance Program, the program (1) reduces the cost of phone bills by up to $19.25 per month, (2) reduces the cost of broadband service by $21.25 per month, or (3) provides free phone or broadband service. Note: Federal and state regulations limit the Lifeline benefit to one per household for either phone or broadband service. Check with internet service provider to get internet speed requirements for Lifeline program.
201 High Street SE
Suite 100
Salem, OR 97310
Eligibility: You may qualify if you receive benefits from one of the following: Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Medicaid, Federal Public Housing Assistance, or Veterans or Survivors Pension Benefit. Total household income at or below 135% of the Federal Poverty Level may also qualify you for Oregon Lifeline.
Hours: Monday-Friday 9am-4pm. Closed on state recognized holidays.
SAFELINK WIRELESS
LIFELINE PROGRAM
SafeLink Wireless provides cell phones and airtime each month for income-eligible customers. This is part of a government assistance program called Lifeline. TracFone Wireless is the cell phone provider for this service. Customers that already have a smartphone may be able to use their own phone and get a SafeLink SIM card.
Eligibility: Clients are required to have a physical address; a mailing address does not meet the eligibility requirement. Client must be age 18 or older. Service is limited to one person per household.

Requirements vary by state, but in general, subscribers must either have an income at or below 135% of the Federal Poverty Level or participate in one of the following assistance programs: Medicaid, SNAP/food stamps, SSI, Section 8, Veterans and Survivors Pension Benefits, Bureau of Indian Affairs General Assistance (BIA), Tribally Administered Temporary Assistance for Needy Families (Tribal TANF), Tribal Head Start (only those households meeting its income qualifying standard), or Food Distribution Program on Indian Reservations (FDPIR).
Hours: Enrollment: Monday-Saturday 5am-7pm, Sunday 5am-4pm
Technical Support: 7 days per week 5am-9pm
CALL TO SAFETY
CELL PHONES
CENTER FOR HOPE AND SAFETY
DOMESTIC VIOLENCE, SEXUAL ASSAULT, HUMAN TRAFFICKING, AND STALKING SERVICES
NEXTSTEP RECYCLING & REUSE STORE
REUSE STORE
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE