Community Information Specialists -Umatilla & Morrow County Well Water Line
211info is hiring Community Information Specialists for our Umatilla & Morrow County Well Water Line. Some areas in northern Umatilla & Morrow counties have seen unsafe levels of nitrate in their drinking water due to agricultural runoff. Oregon Health Authority has asked 211info to assist in supporting community access to free testing for all folks on residential wells in the impacted area. Community Information Specialists for our Umatilla & Morrow County Well Water Line will connect clients with the health and social services they need. Through active listening, deep knowledge of social service networks, and adherence to agency protocols, help the people of Oregon and Southwest Washington find solutions to a range of concerns.
Job is open until fill. Pay is hourly at $18.40 with a $1 an hour language differential available for bilingual applicants. Job description is here.
We are committed to equitable hiring practices and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English and who live in rural areas to apply for this position.
This is a full-time position at 40 hours per week. There is potential for this position to have 40 hours per week. People who work full-time are eligible for benefits including health, vision, dental and alternative care; short-term disability; life insurance; and an Employee Assistance Program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.
We are currently only hiring individuals who reside in Oregon and Washington.
To apply, please send your resume and cover letter with “CIS- Umatilla & Morrow County Well Water Line” in the subject line and any questions to [email protected].
In your cover letter, please answer the following three questions, no more than half a page each:
1. Describe your experience working with diverse populations. How have your experiences prepared you to advance 211info’s commitment to equality and diversity?
2. What is your experience/familiarity with community programs and how do they relate to the social determinants of health?
3. What is your experience, lived or professional, with rural communities? How do you believe the challenges faced in rural communities differ from those in urban areas.
No phone calls will be accepted. If you have questions, please email them to [email protected]. Positions are open until filled.
Diversity Equity and Inclusion Director
211info is hiring a Diversity Equity and Inclusion (DEI) Director who will serve as a member of the Operations team. The DEI Director will lead 211info’s work by embedding diversity, equity and inclusion into our current systems and practices. They will serve as a subject matter expert by providing consultancy, coaching opportunities, training and guidance to enable 211info to develop and operationalize our DEI strategy. The DEI Director will lead the agency in responding to changes and/or policies that occur outside of the organization that affect our organizational culture. Job description is here.
Job is open until filled. Annual Salary starting at $52,000, with a $1 an hour language differential available for bilingual applicants.
We are committed to equitable hiring practices and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English and who live in rural areas to apply for this position.
This is a full-time 40 hours per week position. People who work full-time are eligible for benefits including health, vision, dental and alternative care, short-term disability and an Employee Assistance Program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.
To apply, please send a resume and a cover letter with DEI Director in the subject line to [email protected] The cover letter should include answers to the following questions (no more than half a page each):
1. 211info strives to lead with an anti-racist lens in order to provide trauma-informed and culturally-responsive services to diverse communities in the entire state of Oregon and 4 counties in SW Washington (Clark, Cowlitz, Wahkiakum, Skamania). Please describe the work you have done or are doing in order to recognize your own privilege and biases. How would you apply your commitment to diversity at 211info?
2. What initiatives or steps have you taken to champion diversity, equity & inclusion in the workplace?
3. How well do you handle conflict? Can you provide an example from a previous job where you helped to resolve a conflict?
4. Please describe your leadership style and how your life experiences relate to this role.
5. How do you stay informed on current best practices in diversity, equity & inclusion? What are your sources?
No phone calls will be accepted. If you have questions, please email them to [email protected]. Position is open until filled.
Bilingual ODHS Disaster Case Management Community Information Specialist
211info is hiring for our Disaster Case Management line. DCM team specialists will provide customer service to clients seeking disaster recovery services during or after a natural disaster or declared emergency in Oregon.
Jobs are open until filled. Pay is $18.40 an hour with a $1 an hour language differential available for bilingual applicants. The job description is here
We are committed to equitable hiring practices, and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas of Oregon and Washington.
These are full-time positions at 30-40 hours per week. There are a variety of shifts available, including weekends. People who work full-time are eligible for benefits including health, vision, dental and alternative care; short-term disability; life insurance; and an Employee Assistance Program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.
To apply, please send your resume and cover letter with “Bilingual ODHS DCM Community Information Specialist” in the subject line and any questions to [email protected].
In your cover letter, please answer the following three questions, no more than half a page each:
1. Describe your experience working with diverse populations. How have your experiences prepared you to advance 211info’s commitment to equality and diversity?
2. Tell us about your experience working in emotionally challenging situations with communities affected by trauma.
3. What is your experience/familiarity with community programs and how do they relate to the social determinants of health?
After Hours Specialist
211info is hiring an After Hours Specialist to assist callers. After Hours Specialists follow specific program protocols, collect demographic information, screen clients, search databases for referrals, arrange wheelchair-accessible transportation, and assist with problem-solving. The specialist accurately documents calls, including detailed abuse reports, and provides program partners with case notes and incident reports. Spelling, grammar, writing, and interviewing skills are necessary. People who work the After Hours jobs need particularly strong attendance/punctuality, strong writing skills, and excellent attention to detail. A job description is here.
Job is open until filled. Pay is $18.40 an hour with a $1 an hour language differential available for bilingual applicants. This is a benefited, full time job.
After-Hours includes answering multiple lines, including ADRC, public guardian, foster, wheelchair-accessible transportation, Multnomah County shelter, and pesticide, and the ability to support Core CIC calls.
We are committed to equitable hiring practices, and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas. We are currently only hiring individuals who reside in Oregon and Washington.
This is a full-time position at 40 hours per week. People who work 30 hours a week or more receive benefits including health, vision, dental and alternative care; short-term disability; and an employee assistance program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.
To apply, send your resume and a cover letter that addresses the following questions to [email protected]; please write After-Hours in the subject line.
In your cover letter, please answer the following questions; take no more than a half-page per question.
- Please describe your experience working with diverse populations and cultural responsiveness. How have your experiences prepared you to advance 211info’s commitment to equity and diversity?
- Please describe your experience working in emotionally challenging situations with communities affected by trauma.
- Please describe your experience/familiarity with community programs and how they relate to the social determinants of health.
- 211info operates 24/7, 365 days a year. What is your experience/expectation related to working after hours shifts?