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CURRENT ALERTS

Multnomah County Donations: Shelter & outreach providers in Multnomah County are requesting winter gear in preparation for the winter season — for information on what to donate and where, visit our donations page!

Multnomah County Housing Program Manager

The Multnomah County Housing Program Manager is responsible for the strategic vision and daily operations of 211info’s Multnomah County Housing. 211info screens Multnomah county callers for housing-related coordinated entry assistance and provides information to community members about housing-related resources. The Multnomah County Housing Program Manager ensures that the organization is responsive to community needs through our resource database, outreach and engagement, and contact center.

Jobs are open until filled. Pay is salaried at $$47,257.60, with a $1 an hour language differential available for bilingual applicants. The job description is here.

We are committed to equitable hiring practices, and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas. 

This is a full-time positions at 40 hours per week. People who work full-time are eligible for benefits including health, vision, dental and alternative care; short-term disability; and an Employee Assistance Program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.

We are currently only hiring individuals who reside in Oregon and Washington.

To apply, please send your resume and a cover letter, with “Multnomah County Housing Program Manager” in the subject line, to [email protected]. In your cover letter, please answer the following three questions:

  1. Describe your experience engaging with community partners and organizations.
  2. What is your familiarity with housing related resources in Oregon and Multnomah County specifically?
  3. How does your experience and understanding of equity principles affect how you would approach this work?
  4. Please describe your leadership experience and the capabilities you would bring to this job.

No phone calls will be accepted. If you have questions, please email them to [email protected].

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Southern Oregon Community Engagement Coordinator

211info is hiring for a Southern Oregon Community Engagement Coordinator (Jackson & Josephine Counties). Candidates for the Southern Oregon Community Engagement Coordinator should live in one of the counties listed above have knowledge of and relationships with community networks and emergency management programs, presentation skills and the ability to travel around the region. The Coordinator will focus on community needs; flexibility and a willingness to learn are necessary qualities. The Coordinator must have a reliable car and the ability to travel around the region. 

Job is open until fill. Pay is $19.10-$22.92 an hour, plus mileage, with a $1 an hour language differential available for bilingual applicants. Job description is here.

The position involves presentations, ongoing contact with agencies to ensure database accuracy, ability to create partnerships with community service networks, and a strong understanding of the need for racial/ethnic equity.

We are committed to equitable hiring practices, and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas.

This is a full-time position at 40 hours per week. People who work 30+ hours a week are eligible for benefits including health, vision, dental and alternative care; short-term disability; and an Employee Assistance Program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.

To apply, please send your resume and a cover letter with “Southern Oregon Community Engagement Coordinator” in the subject line to [email protected]. The cover letter should address these questions, no more than half a page each:

  1. What is your experience with providing training presentations to groups of people? Do you have experience with Zoom or other video conferencing?
  2. Describe your work with community service providers in your region. Do you have contacts in the fields of health care, Early Learning, emergency management, housing and/or public health agencies?
  3. How would you reach out to people and organizations that have barriers to accessing community resources?
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Bilingual Community Information Specialists -Umatilla & Morrow County Well Water Line

211info is hiring a Bilingual Community Information Specialists for our Umatilla & Morrow County Well Water Line. Some areas in northern Umatilla & Morrow counties have seen unsafe levels of nitrate in their drinking water due to agricultural runoff. Oregon Health Authority has asked 211info to assist in supporting community access to free testing for all folks on residential wells in the impacted area. Community Information Specialists for our Umatilla & Morrow County Well Water Line will connect clients with the health and social services they need. Through active listening, deep knowledge of social service networks, and adherence to agency protocols, help the people of Oregon and Southwest Washington find solutions to a range of concerns.

Job is open until fill. Pay is hourly at $18.40 with a $1 an hour language differential available for bilingual applicants. Job description is here.

We are committed to equitable hiring practices and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English and who live in rural areas to apply for this position.

This is a full-time position at 40 hours per week. There is potential for this position to have 40 hours per week. People who work full-time are eligible for benefits including health, vision, dental and alternative care; short-term disability; life insurance; and an Employee Assistance Program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.

We are currently only hiring individuals who reside in Oregon and Washington.

To apply, please send your resume and cover letter with “CIS- Umatilla & Morrow County Well Water Line” in the subject line and any questions to [email protected]

In your cover letter, please answer the following three questions, no more than half a page each:

1. Describe your experience working with diverse populations. How have your experiences prepared you to advance 211info’s commitment to equality and diversity?

2. What is your experience/familiarity with community programs and how do they relate to the social determinants of health?

3. What is your experience, lived or professional, with rural communities? How do you believe the challenges faced in rural communities differ from those in urban areas.

No phone calls will be accepted. If you have questions, please email them to [email protected]. Positions are open until filled.

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Clackamas County Coordinated Access Program Specialists

211info is hiring for Community Information Specialists for our Clackamas County Coordinated Access Program. These specialists will assist people in Clackamas County who call, text, or email 211info seeking health and human services, including shelter information, transportation, and other needs. Using active listening, databases, and 211info protocols, provide detailed, accurate, and unbiased referrals; collect client demographic information, as well as complete coordinated entry screenings.

The Specialist’s role is to help people access food, housing programs, health care, electricity assistance, counseling, legal aid and other important services in Oregon and Southwest Washington. The work may also include emergency information for wildfire, Covid and vaccine resources. Most of our staff work remotely from locations throughout our service area.  Applicants should have worked with crisis intervention/hotline services, social service organizations, or have other relevant experience.

Job is open until fill. Pay is $18.40 an hour, with a $1 an hour language differential available for bilingual applicants.The job description is here

We are committed to equitable hiring practices, and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas. 

These are full-time positions at 40 hours per week. People who work full-time are eligible for benefits including health, vision, dental and alternative care; short-term disability; and an Employee Assistance Program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.

We are currently only hiring individuals who reside in Oregon and Washington.

To apply, please send your resume and a cover letter, with “Clackamas County Coordinated Access Program Specialist” in the subject line, to [email protected]. In your cover letter, please answer the following three questions:

  1. Please describe your experience working with people at risk of or experiencing homelessness.
  2. Please describe your experience working with databases programs like ServicePoint (HMIS) and others as well as efficient data management/entry.
  3. How do the principles of equity and inclusion apply to homeless services programs?
  4. Please describe your experience working in emotionally challenging situations with communities affected by trauma.

No phone calls will be accepted. If you have questions, please email them to [email protected].

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Multnomah County Homeless Services Specialist

211info is hiring a Homeless Services Specialist that will assist callers who call, text, or email 211info seeking health and human services, including shelter information, transportation, and other needs. Using active listening, databases, and 211info protocols, provide detailed, accurate, and unbiased referrals; collect client demographic information, as well as complete coordinated entry screenings.

Job is open until filled. Pay for the Multnomah County Homeless Services Line is hourly at $18.40 with a $1 an hour language differential available for bilingual applicants. Job description is here.

We are committed to equitable hiring practices and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English and who live in rural areas to apply for this position.

This is a full-time position at 40 hours per week. People who work full-time are eligible for benefits including health, vision, dental and alternative care, short-term disability and an Employee Assistance Program (EAP).  All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.

We are currently only hiring individuals who reside in Oregon and Washington.

To apply, please send a resume and a cover letter with “Multnomah County Homeless Services Specialist” in the subject line to [email protected] The cover letter should include answers to the following questions (no more than half a page each):

  1. Please describe your experience working with people at risk of or experiencing homelessness.
  2.  Please describe your experience working with databases programs like ServicePoint (HMIS) and others as well as efficient data management/entry.
  3. How do the principles of equity and inclusion apply to homeless services programs?
  4. Please describe your experience working in emotionally challenging situations with communities affected by trauma.

No phone calls will be accepted. If you have questions, please email them to [email protected]. Positions are open until filled.

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Diversity Equity and Inclusion Director

211info is hiring a Diversity Equity and Inclusion (DEI) Director who will serve as a member of the Operations team. The DEI Director will lead 211info’s work by embedding diversity, equity and inclusion into our current systems and practices. They will serve as a subject matter expert by providing consultancy, coaching opportunities, training and guidance to enable 211info to develop and operationalize our DEI strategy. The DEI Director will lead the agency in responding to changes and/or policies that occur outside of the organization that affect our organizational culture. Job description is here.

Job is open until filled. Annual Salary starting at $52,000, with a $1 an hour language differential available for bilingual applicants.

We are committed to equitable hiring practices and we promote inclusion in our workplace. 211info invites candidates who are BIPOC, who speak languages in addition to English and who live in rural areas to apply for this position.

This is a full-time 40 hours per week position. People who work full-time are eligible for benefits including health, vision, dental and alternative care, short-term disability and an Employee Assistance Program (EAP).  All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.

To apply, please send a resume and a cover letter with DEI Director in the subject line to [email protected] The cover letter should include answers to the following questions (no more than half a page each):

1. 211info strives to lead with an anti-racist lens in order to provide trauma-informed and culturally-responsive services to diverse communities in the entire state of Oregon and 4 counties in SW Washington (Clark, Cowlitz, Wahkiakum, Skamania).  Please describe the work you have done or are doing in order to recognize your own privilege and biases. How would you apply your commitment to diversity at 211info?

2. What initiatives or steps have you taken to champion diversity, equity & inclusion in the workplace?

3. How well do you handle conflict? Can you provide an example from a previous job where you helped to resolve a conflict?

4. Please describe your leadership style and how your life experiences relate to this role.

5. How do you stay informed on current best practices in diversity, equity & inclusion? What are your sources?

No phone calls will be accepted. If you have questions, please email them to [email protected]. Position is open until filled.

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