Lane County Coordinated Access Specialist
211info is hiring a Community Information Specialist for our Lane County Housing program. These specialists are the initial point of contact to conduct housing stability evaluations and determine appropriate referrals. The Specialists improve communities by talking with callers to determine their health and social service needs; scan our database for resources; and communicate program information.
The Specialist’s role is to help people access food, housing programs, health care, electricity assistance, counseling, legal aid and other important services in Oregon and Southwest Washington. The work may also include emergency information for wildfire, Covid and vaccine resources. Most of our staff work remotely from locations throughout our service area. Applicants should have worked with crisis intervention/hotline services, social service organizations, or have other relevant experience.
Job is open until filled. Pay is $18.40/hour, with a $1 an hour language differential available for bilingual applicants. The job description is here.
211info is an equal opportunity employer committed to equitable hiring and operations practices and fostering an inclusive workplace. We celebrate diversity and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, marital status, veteran status, genetic information, source of income, housing status, or the presence of a service animal. We are also committed to complying with all applicable federal, state, and local laws that provide equal employment opportunities. Additionally, we prohibit all forms of unlawful harassment, including harassment based on any protected class. We are dedicated to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and employment. If you require any accommodations during the application or interview process, please let us know.
We actively encourage candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas to apply.
This is a part-time position at 20 hours per week. All regular (non-temporary) staff receive PTO and a retirement plan with an employer match and an Employee Assistance Program (EAP). People who work full-time (30+ hours per week) are eligible for benefits including health, vision, dental, alternative care, life insurance and short-term disability.
We are currently only hiring individuals who reside in Oregon and Washington.
To apply, please send your resume and a cover letter, with “Lane County Coordinated Access Specialist” in the subject line, to [email protected]. In your cover letter, please answer the following three questions:
- Please describe your experience working with people at risk of or experiencing homelessness.
- Please describe your experience working with databases programs like ServicePoint (HMIS) and others as well as efficient data management/entry.
- How do the principles of equity and inclusion apply to homeless services programs?
- Please describe your experience working in emotionally challenging situations with communities affected by trauma.
No phone calls will be accepted. If you have questions, please email them to [email protected].
Multnomah County Eviction Prevention Specialist
211info is hiring for a Multnomah County Eviction Prevention Specialist. These specialists field calls from community members who have current eviction notices and connect them with partnering agencies. The Specialists improve communities by talking with callers to determine their health and social service needs; scan our database for resources; and communicate program information.
The Specialist’s role is to help screen people for eviction prevention programs in Multnomah County. The work also includes providing information about other community resources such as food, shelter, transportation, etc. As well as assisting in helping communities during emergency activations. Most of our staff work remotely from locations throughout our service area. Applicants should have worked with crisis intervention/hotline services, social service organizations, or have other relevant experience.
Job is open until filled. Pay is $18.40/hour, with a $1 an hour language differential available for bilingual applicants. The job description is here.
211info is an equal opportunity employer committed to equitable hiring and operations practices and fostering an inclusive workplace. We celebrate diversity and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, marital status, veteran status, genetic information, source of income, housing status, or the presence of a service animal. We are also committed to complying with all applicable federal, state, and local laws that provide equal employment opportunities. Additionally, we prohibit all forms of unlawful harassment, including harassment based on any protected class. We are dedicated to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and employment. If you require any accommodations during the application or interview process, please let us know.
We actively encourage candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas to apply.
This is a full-time positions at 40 hours per week. All regular (non-temporary) staff receive PTO, a retirement plan option with an employer match and an Employee Assistance Program (EAP). People who work full-time (30+ hours per week) are eligible for benefits including health, vision, dental, alternative care, life insurance and short-term disability.
We are currently only hiring individuals who reside in Oregon and Washington.
To apply, please send your resume and a cover letter, with Multnomah County Rent Assistance in the subject line, to [email protected]. In your cover letter, please answer the following three questions:
- Please describe your experience working with people at risk of or experiencing homelessness.
- How do the principles of equity and inclusion apply to homeless services programs?
- Please describe your experience working in emotionally challenging situations with communities affected by trauma.
No phone calls will be accepted. If you have questions, please email them to [email protected].
Disaster & Crisis Program Specialist
211info is hiring a Disaster & Crisis Program Specialist to assist callers. The Specialist will assist consumers with relevant 211info programs. Answer and return phone calls, texts and emails from diverse clients who need efficient, accurate, confidential and unbiased social service referrals. Follow protocols for DCM, Pesticide, Foster, Severe Weather, and CORE calls. Collect demographic information, screen clients for eligibility for social service programs, search databases for referrals and assist with creative problem solving. Accurately document calls and provide program partners with case notes and incident reports.
Job is open until filled. Pay is $18.40 an hour with a $1 an hour language differential available for bilingual applicants. Job description is here.
211info is an equal opportunity employer committed to equitable hiring and operations practices and fostering an inclusive workplace. We celebrate diversity and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, marital status, veteran status, genetic information, source of income, housing status, or the presence of a service animal. We are also committed to complying with all applicable federal, state, and local laws that provide equal employment opportunities. Additionally, we prohibit all forms of unlawful harassment, including harassment based on any protected class. We are dedicated to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and employment. If you require any accommodations during the application or interview process, please let us know.
We actively encourage candidates who are BIPOC, who speak languages in addition to English, and who live in rural areas to apply.
This is a full-time position at 40 hours per week. People who work 30 hours a week or more receive benefits including health, vision, dental and alternative care; short-term disability; and an employee assistance program (EAP). All regular (non-temporary) staff receive PTO and a retirement plan with an employer match.
To apply, send your resume and a cover letter that addresses the following questions to [email protected]; please write “Disaster & Crisis Program Specialist” in the subject line.
In your cover letter, please answer the following questions; take no more than a half-page per question.
- Please describe your experience working with diverse populations and cultural responsiveness. How have your experiences prepared you to advance 211info’s commitment to equity and diversity?
- Please describe your experience working in emotionally challenging situations with communities affected by trauma.
- Please describe your experience/familiarity with community programs and how they relate to the social determinants of health.
- 211info operates 24/7, 365 days a year. What is your experience/expectation related to working after hours shifts?
No phone calls will be accepted. If you have questions, please email them to [email protected].