This program provides protective services assessment for child victims of abuse and neglect, investigation of suspected medical neglect, and family restorative services, substitute care (foster care), permanent foster care, adoption resources for both adoptive parents and children who have been adopted, independent living program for youth 18-21 years of age who are former and current foster children, supportive services to eligible children and families such as resource workers in the home and parent training. This program includes assistance to eligible children who fall under the Indian Child Welfare Act (ICWA). Office also recruits and trains qualified individuals and families to provide permanent and temporary substitute care for children in state custody (foster parents/families).
909 Royal Court
Medford, OR 97504
Eligibility: Varies by program
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • (541) 776-6120 Main phone
  • (541) 772-0169 FAX
  • (866) 840-2741 Toll-free
  • (855) 503-7233 Toll-free Child Abuse Hotline
  • (541) 776-6120 Child Welfare Main
  • (541) 858-3197 Local Child Abuse and Neglect Hotline
  • (855) 503-7233 State Child Abuse and Neglect Hotline
COVID-19 INFORMATION: COVID-19 update: DHS is open, but apply online and call before visiting in person
INTAKE PROCEDURE: Call for appointment
FEES: None
DOCUMENTS: None required at intake
LANGUAGES: English, Spanish interpretation by arrangement
AREA SERVED: Jackson and Josephine Counties
SITE HOURS: Monday-Friday 7:30am-5:00pm
  • Adoption Services
  • Children's Protective Services
  • Family Preservation Programs
  • Foster Home Placement
  • Foster Parent/Family Recruitment
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