The Temporary Assistance for Needy Families (TANF) program provides cash assistance to low-income families with children while they strive to become self-sufficient. Cash assistance is intended to meet a family's basic needs such as food, clothing, shelter and utilities. TANF recipients may be able to participate in the Jobs Opportunity and Basic Skills (JOBS) program, which assists with obtaining a high school diploma or GED, as well as job preparation and life skills.
673 Market Street
Medford, OR 97504
Eligibility: TANF is for families that:
-Live in Oregon
-Have low income and very few assets
-Either age 18 years old or younger and head of their household, or pregnant, or have a child who is age 18 years or younger

The applicant must be a US Citizen or a qualified non-citizen. Parents without US Citizenship can apply for benefits for children who are US Citizens.
Hours: Monday-Friday 7:30am-5pm, closed on major holidays
Phone/FAX Numbers
  • (541) 776-6172 Main phone Medford Self-Sufficiency Office
  • (800) 735-2900 TTY/TTD
Email Address: [email protected]
INTAKE PROCEDURE: Submit an application and have an interview (in-person or over the phone) with a DHS eligibility worker. Different methods to submit an application:
-Walk into a local DHS Self-Sufficiency office (Processing Centers do NOT offer any in-person services)
-Apply online (make sure to put your User ID, password, and tracking number in a safe place
-Print out a pdf version of the application, fill it out and mail it, fax it, or hand-deliver it
-Call the office and request an application be mailed to you
-Applications are available in English, Spanish, Russian, Vietnamese, and Somali

What to do once the application has been submitted:
-The local DHS office will call you to set up an in-person or phone interview appointment
-You can contact the local DHS office to set up the interview appointment
-DHS workers may not leave messages on voicemails that do not announce the applicant's name in the greeting of the voicemail
FEES: None
DOCUMENTS: Proof of ID, proof of income, Social Security Numbers (SSN) for all members of the family who want benefits, proof of immigration status (if applicable). If you are applying for someone else and not for yourself, you do not need to bring proof of immigration status or SSN for yourself.
LANGUAGES: English, Spanish, interpretation by arrangement
AREA SERVED: Jackson and Josephine Counties
  • TANF
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