FIVE OAK SELF-SUFFICIENCY
SNAP PROGRAM
Provides the Supplemental Nutrition Assistance Program (SNAP), also known as food stamps, to qualified applicants. Funds are dispersed through an Electronic Benefit Transfer (EBT) card, also known as the Oregon Trail Card.
290 SW 5th Avenue
Portland, OR 97204
Eligibility: Eligibility is determined on a case-by-case basis:
-Income eligibility follows a guideline of 200% FPL or below, which is monthly income before taxes
Other factors are considered in determining eligibility and the monthly SNAP benefit amount, such as the source of income, housing costs, utility costs, out-of-pocket medical expenses for those age 60 and older or receiving disability in the group, and the relationships of the family members
-Students, immigrants, and adults between the ages of 18 and 52 without dependents may have to meet additional criteria beyond the income guidelines
-To receive SNAP, applicants must be a US citizen or meet specific non-citizen requirements
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • Main phone (971) 673-1400
  • Multilingual Line (833) 604-0877
  • FAX (503) 673-1461
Email Address: [email protected]
INTAKE PROCEDURE: Submit an application and interview (in-person or over the phone) with a DHS eligibility worker. Different methods to apply:
-Walk into a local DHS Self-Sufficiency Office (Processing Centers do not offer any in-person services)
-Apply online
-Print out a PDF version of the application, fill it out, and mail it, fax it, or hand-deliver it
-Call the office and request an application be mailed
What to do once the application has been submitted:
-The local DHS office will call the applicant for an in-person or phone interview appointment
-Contact the local DHS office to schedule the interview
-DHS workers may not leave messages on voicemails that do not announce the applicant's name in the greeting of the voicemail
FEES: None
DOCUMENTS: No documents are required to submit an application. The following documents may be requested during or after the interview
-Social Security number (SSN) for everyone who wishes to apply for benefits (not required to provide Social Security card)
-Proof of gross income for the last 30 days (pay stubs, a letter from the employer, an award letter, for self-employment bank statements showing business revenue and costs)
-Non-citizens must provide legal documentation for DHS to determine if they meet the eligibility criteria. Some examples include I-94, Permanent Resident Card, I-551, Employment Authorization, I-688B
-Photo ID may be helpful but is not required. DHS can verify identity with an SSN or another method
-Applicants experiencing homelessness will need a temporary mailing address to apply. An eligibility worker will assist if other documents are needed
-Applicants who have trouble obtaining proof of income or other documents can have an eligibility worker help them obtain income verification and other needed information
-Adults age 60 and older and adults with disabilities may be eligible for increased benefits by providing proof of their out-of-pocket medical expenses
LANGUAGES: English, interpretation by arrangement.
Applications available in English, Spanish, Russian, Vietnamese, and Somali.
AREA SERVED: Multnomah County
Services:
  • Food Stamps/SNAP
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FIVE OAK SELF-SUFFICIENCY