Area agency on aging that provides a comprehensive system of care for older adults and people with disabilities that promotes choice, independence, and dignity. Determines eligibility for SNAP/food stamps and Medicaid. Services include in-home care services, community living, congregate and home-delivered meals, employment, legal services, home health care, case management, Oregon Project Independence (OPI), gatekeeper program, pre-admission screening for nursing homes, foster homes, health promotion programs, and residential and nursing home care for Medicaid-eligible older adults with disabilities. Offers support for primary caregivers, family members caring for someone with Alzheimer's disease or related dementia, and grandparents caring for grandchildren.

Adult protective services investigates incidents of abuse involving older adults and people with disabilities who are living in a facility or in their own homes and provides a phone line to report abuse or neglect of older adults and adults with disabilities.

This location also inspects and licenses adult foster homes in Jackson and Josephine Counties.
2860 State Street
Medford, OR 975048474
Eligibility: Age 60 and older and adults with disabilities. Other eligibility requirements vary by program.
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • (541) 776-6222 Main phone
  • (541) 772-2201 FAX
  • (541) 732-1801 TTY/TTD
  • (800) 336-8204 Toll-free
  • (541) 857-2270 Other Eligibility Line
  • (541) 776-6222 Main phone
  • (855) 503-7233 Statewide Abuse Reporting Hotline
  • (541) 618-7853 Local Abuse Reporting Hotline
  • (541) 732-1801 TTY/TTD
  • (541) 857-2270 Other Eligibility Line
INTAKE PROCEDURE: Call for information
FEES: Varies by program
DOCUMENTS: Varies by service
AREA SERVED: Jackson County
LANGUAGES: English, Spanish, Translation Service
SITE HOURS: Monday-Friday 8am-5pm, closed all major holidays
  • Adult Protective Intervention/Investigation
  • Area Agencies on Aging
  • Caregiver Training
  • Case/Care Management * Adults With Disabilities/Health Conditions
  • Case/Care Management * Older Adults
  • Elder/Dependent Adult Abuse Reporting
  • Food Stamps/SNAP * Adults With Disabilities/Health Conditions
  • Food Stamps/SNAP * Older Adults
  • Gatekeeper Alert Programs
  • Home Health Care
  • Medicaid Information/Counseling
  • Medicare Information/Counseling
  • Personal Care
  • Senior Housing Information and Referral
Other Services Offered At This Location:
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