WASHINGTON STATE HEALTH CARE AUTHORITY
MEDICAL ASSISTANCE CUSTOMER SERVICE CENTER
Answers questions for Washington Apple Health (Medicaid) recipients on billing, nearest service providers, how to use Medicaid, what services are covered (including transportation benefits), scope of care, and how to access services. Information on managed care plans, enrollment, and specialized referrals. Also has a line to report suspected Medicaid Fraud.
626 8th Avenue SE
Olympia, WA 98501
Eligibility: Washington Apple Health (Medicaid) recipients
Hours: Monday-Friday 7am-5pm
Phone/FAX Numbers
  • (800) 562-3022 Main phone Medicaid Assistance Customer Service Center
  • (800) 562-3022 Main phone Medicaid Assistance Customer Service Center
  • (800) 562-6906 Hotline Medicaid Fraud Reporting
Email Address: askmedicaid@hca.wa.gov
INTAKE PROCEDURE: Call for information or visit website
FEES: None
DOCUMENTS: State ID card, Proof of address, Proof of income
LANGUAGES: English, interpretation or signing by arrangement
AREA SERVED: State of Washington
SITE HOURS: Monday-Friday 8am-5pm
TRAVEL/LOCATION INFORMATION: Visitor parking is available on the corner of 7th Avenue SE and Chestnut Street SE
Services:
  • Benefits Assistance * Medicaid Recipients
  • Dental Care Referrals * Medicaid Recipients
  • Eye Care Referrals * Medicaid Recipients
  • Medicaid
  • Medicaid Fraud Reporting
  • Medicaid Information/Counseling
  • Pharmacy Referrals * Medicaid Recipients
  • Physician Referrals * Medicaid Recipients
  • Substance Use Disorder Referrals * Medicaid Recipients
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
WASHINGTON STATE HEALTH CARE AUTHORITY