UNITED STATES POSTAL SERVICE
UNITED STATES POSTAL SERVICE
Local post offices are responsible for the collection, processing, and delivery of letters, parcels, and other material handled by the postal service, as well as retail sales of postage stamps, mailing materials, and other mail-related items.

Most post offices also have locked post boxes that customers can rent for delivery of their mail rather than general mail service. Investigates consumer criminal complaints related to mail theft, fraud, narcotics, and other crimes. Fields mail delivery complaints.
Locator
Eligibility: Unrestricted
Hours: Customer Service: Monday-Friday 5am-5:30pm, Saturday 5am-3pm
Automated information available by phone 24 hours per day / 7 days per week

Local post office hours vary
Phone/FAX Numbers
  • (800) 275-8777 Nationwide Customer Service 1-800-ASK-USPS
  • (877) 876-2455 Criminal Investigations Service Center
  • (800) 735-2900 TTY/TTD Oregon or 711
  • (800) 833-6388 TTY/TTD Washington or 711
  • (800) 275-8777 Nationwide Customer Service 1-800-ASK-USPS
INTAKE PROCEDURE: Call or visit website for more information
FEES: Varies by service
DOCUMENTS: None
LANGUAGES: English, Spanish
AREA SERVED: Nationwide
Services:
  • Consumer Fraud Reporting
  • Mail/Internet Order Complaints
  • Post Offices
  • Postal Service Complaints
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UNITED STATES POSTAL SERVICE