Provides multiple housing counseling services, including home pre-purchase counseling, HUD-approved mortgage default counseling, and reverse mortgage counseling.

-Home pre-purchase counseling: HUD-certified housing counselors review the household budget and credit report to determine how much a client can afford for a house payment, help clients weigh financing and down payment options, and help clients understand the home buying process.

-Mortgage default counseling: Housing counselors work with struggling homeowners and their mortgage lenders to determine possible options for avoiding default and foreclosure.

-Reverse mortgage counseling: Home Equity Conversion Mortgage (HECM) counselors work with older adults interested in tapping their equity, informing them of the impacts of the loan, the cost, and potential alternatives.

The ClearPoint office in Portland partners with community organizations and businesses, including Rent Well, Home Forward, Community Action, Oregon Opportunity Network, and Oregon Jump$tart. ClearPoint credit counselors in Portland also provide educational outreach and give community presentations.
10260 SW Greenburg Road
Office 412
Tigard, OR 97223
Eligibility: Pre-purchase and mortgage default counseling: Unrestricted
Reverse mortgage counseling: Adults ages 62 and older
Hours: National Call Center Hours: 24 hours per day / 7 days per week
Local Office Hours: Tuesday-Thursday 9am-3pm
Phone/FAX Numbers
  • (866) 889-9347 Main phone
  • (503) 334-4648 Alternate Oregon Office
INTAKE PROCEDURE: Call for appointment or see website. Services can be provided in person, by phone, or online.
FEES: Varies by service
DOCUMENTS: Call for information
LANGUAGES: English, Spanish
AREA SERVED: Nationwide
SITE HOURS: National Call Center Hours: 24 hours per day / 7 days per week
Local Office Hours: Monday-Friday 7am-5pm
  • Homebuyer/Home Purchase Counseling
  • HUD Approved Counseling Agencies
  • Mortgage Delinquency and Default Counseling
  • Reverse Mortgage Programs
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