OREGON PUBLIC UTILITY COMMISSION
UTILITY SERVICE COMPLAINTS
The Consumer Services staff can help resolve billing and service conflicts between customers and companies that provide telephone, electric, gas and water services.
201 High Street SE
Suite 100
Salem, OR 973013398
Eligibility: Oregon consumers who are unable to resolve disputes with telephone, electric, natural gas and water service providers.
Hours: Monday-Friday 8am-5pm, except state holidays
(800) 522-2404
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Phone/FAX Numbers
  • (800) 522-2404 Main phone
  • (503) 378-6600 Alternate
Email Address: [email protected]
INTAKE PROCEDURE: Call, email, or visit website to submit complaint or request an appointment. Email is the preferred contact method.
FEES: None
DOCUMENTS: Current bill and any documentation supporting complaint
LANGUAGES: English, interpretation or signing by arrangement
AREA SERVED: State of Oregon
TRAVEL/LOCATION INFORMATION: City bus stops close to the building, metered parking for visitors.
Services:
  • Utility Service Complaints
Other Services Offered At This Location:
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OREGON PUBLIC UTILITY COMMISSION