County crisis line providing support for people experiencing mental health issues, thoughts of suicide, or other crises. Staffed by master's level clinicians who can provide crisis counseling by phone and help callers decide where to go for immediate assistance. A mobile outreach team can be deployed or transportation can be arranged to an emergency room, urgent walk-in clinic, or other facility. In addition, the call center provides information and referral services for mental health and addiction treatment services.

Also serves as the front door to Multnomah Behavioral Health Services (mental health and substance use disorder), the behavioral health benefit for Oregon Health Plan members in Multnomah County assigned to Health Share of Oregon CCO.
209 SW 4th Avenue
Suite 520
Portland, OR 97204
Eligibility: Unrestricted
Hours: 24 hours per day / 7 days per week
Phone/FAX Numbers
  • (503) 988-4888 Crisis Number 24 hours per day / 7 days per week
  • (503) 988-5887 Multnomah Mental Health
  • (800) 716-9769 Toll-free
Email Address: [email protected]
INTAKE PROCEDURE: Call for crisis counseling, and/or information and referral regarding behavioral health services.

OHP members whose mental health insurance provider is Multnomah Behavioral Health, may go to any of the provider agencies listed on the county website and in the member handbook. Those in need help choosing a provider agency, or who did not receive a member handbook, may call Multnomah Behavioral Health Member Services for a referral.
FEES: None
LANGUAGES: English, interpretation available for all languages
AREA SERVED: Multnomah County
SITE HOURS: Monday-Friday 8am-5pm
  • General Crisis Intervention Hotlines
  • In Person Crisis Intervention
  • Mental Health Crisis Lines
  • Suicide Prevention Hotlines
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