CONSUMER FINANCIAL PROTECTION BUREAU
FINANCIAL PRODUCTS COMPLAINTS
Helps consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems. For ongoing process issues, contact the CFPB Ombudsman.
1700 G Street NW
Washington, DC 20552
Eligibility: Unrestricted
Hours: Monday-Friday 5am-5pm
Phone/FAX Numbers
  • (855) 411-2372 Main phone
  • (855) 830-7880 CFPB Ombudsman
  • (855) 729-2372 TTY/TTD
INTAKE PROCEDURE: Call or visit website for more information
FEES: None
DOCUMENTS: None required at intake
AREA SERVED: Nationwide
SITE HOURS: Monday-Friday 5:00am-5:00pm
Services:
  • Bank/Savings and Loans Complaints
  • Government Complaints/Government Ombudsman Offices
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CONSUMER FINANCIAL PROTECTION BUREAU