PACIFIC SOURCE COMMUNITY SOLUTIONS COLUMBIA GORGE
COORDINATED CARE ORGANIZATION
Pacific Source Community Solutions Coordinated Care Organization (CCO) coordinates health insurance services for Medicaid members. Includes specialized information and referrals to healthcare providers for medical, dental, pharmacy needs and behavioral health, contracts to provide transportation for health care visits covered by Oregon Health Plan (OHP) and offers an online grievance/appeals form. Also provides a mental health hotline, tobacco cessation programs and additional wellness benefits for members
Eligibility: People covered by Oregon Health Plan (Medicaid) and assigned to this CCO
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • (855) 204-2965 Main phone
  • (800) 735-2900 TTY/TTD
  • (855) 204-2965 Toll-free
  • (541) 382-5920 Español
Email Address: customerservicemedicaid@pacificsource.com
INTAKE PROCEDURE: Call for information
FEES: None
DOCUMENTS: None
AREA SERVED: Crook, Deschutes, Jefferson, Hood River, Marion, Polk and Wasco Counties and zip codes 97731, 97733, 97737, and 97739 (Klamath County only)
LANGUAGES: English, interpretation or signing by arrangement
AREA SERVED: Hood River and Wasco Counties
SITE HOURS: Monday-Friday 8am-5pm
Services:
  • Dental Care Referrals * Medicaid Recipients
  • Eye Care Referrals * Medicaid Recipients
  • Insurance Complaints * Medicaid Recipients
  • Mental Health Crisis Lines * Medicaid Recipients
  • Non-Emergency Medical Transportation * Medicaid Recipients
  • Pharmacy Referrals * Medicaid Recipients
  • Physician Referrals * Medicaid Recipients
  • Smoking/Vaping Cessation * Medicaid Recipients
  • Specialized Information and Referral * Medicaid Recipients
  • Substance Use Disorder Referrals * Medicaid Recipients
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