Jackson Care Connect coordinates health insurance services for Medicaid members assigned to its Coordinated Care Organization (CCO). Includes specialized information and referrals to health care providers for medical, dental, and behavioral health.

Jackson Care Connect members can receive vouchers from providers for completing healthy actions such as attending prenatal, WIC, and well baby checkups. Vouchers can be used to purchase items at the Starting Strong Store which may include baby items such as high chairs, car seats, and diaper bags. Additional wellness benefits for Jackson Care Connect members include medical transportation, discounted YMCA memberships, low-cost bike share program, Kid Time scholarships, smoking cessation, pain management, and more.
Eligibility: OHP members assigned to Jackson Care Connect
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • (855) 722-8208 toll-free
Email Address: [email protected]
INTAKE PROCEDURE: Call or visit website for information
FEES: None
AREA SERVED: Jackson County
  • Dental Care Referrals * Medicaid Recipients
  • Eye Care Referrals * Medicaid Recipients
  • Non-Emergency Medical Transportation * Medicaid Recipients
  • Pain Management * Medicaid Recipients
  • Pharmacy Referrals * Medicaid Recipients
  • Physician Referrals * Medicaid Recipients
  • Specialized Information and Referral * Medicaid Recipients
  • Substance Use Disorder Referrals * Medicaid Recipients
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.

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