NATIVE AMERICAN YOUTH AND FAMILY CENTER
CITY OF PORTLAND WATER DISCOUNT PROGRAM
Provides a discount on water and sewer/storm water bills. Discount depends on type of account and monthly household income. The bill discount is a discount on every sewer, stormwater, and water bill you receive. Can qualify for the program if you meet income guidelines and have a single-family residential account.

Households earning up to 60 percent of median family income are eligible for the bill discount program. Discount is based on income. The usual discount is about $180 off a quarterly (90-day) bill and about $100 off a bimonthly (60-day) bill.
5135 NE Columbia Boulevard
Portland, OR 97218
Eligibility: City of Portland Water single-family residential accounts. Customers with an outstanding balance are still eligible to apply.

For 60% MFI discount, monthly household income must not exceed: (Valid until July 2022)
1 person: $3385
2 people: $3870
3 people: $4355
4 people: $4835
5 people: $5225
6 people: $5882
7 people: $6016
8 people: $6385
Add $390 for each additional person

For 30% MFI discount, monthly household income must not exceed: (Valid until July 2022)
1 person: $1692
2 people: $1933
3 people: $2175
4 people: $2417
5 people: $2613
6 people: $2965
7 people: $3343
8 people: $3722
Add $196 for each additional person
Hours: Monday-Friday 9am-6pm
Phone/FAX Numbers
  • (503) 288-8177 Main phone
  • (503) 972-2464 Rent Assistance Hotline
  • (503) 972-2463 Energy Assistance Hotline and Information
  • (503) 972-2464 Rental Assistance Hotline and Information
  • (503) 288-8177 ext 297 City of Portland Water Discount Program
COVID-19 INFORMATION: Due to COVID, campus is currently physically closed to the public. Services are still available via phone and/or the website.
INTAKE PROCEDURE: Call and leave a message with your name and phone number to request an appointment
FEES: None
DOCUMENTS: Current bill, IDs for anyone over age 18 in the household, Social Security cards for everyone in the household that has one, and proof of income for everyone in the household for the last 30 days
LANGUAGES: English, Spanish, Russian, Ukrainian
AREA SERVED: City of Portland
TRAVEL/LOCATION INFORMATION: Near TriMet Bus 75
Services:
  • Discounted Sewer Service
  • Discounted Water Service
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NATIVE AMERICAN YOUTH AND FAMILY CENTER