NATIVE AMERICAN YOUTH AND FAMILY CENTER
UTILITY ASSISTANCE
Provides electric, gas, heating fuel, and water payment assistance.
5135 NE Columbia Boulevard
Portland, OR 97218
Eligibility: Household income 60% Median Family Income or below
Hours: 24 hours per day / 7 days per week. New appointments are made available each day and are scheduled at least one week in advance.
Phone/FAX Numbers
  • (503) 288-8177 Main phone
  • (503) 972-2464 Rent Assistance Hotline
  • (503) 972-2463 Energy Assistance Hotline and Information
  • (503) 972-2464 Rental Assistance Hotline and Information
  • (503) 946-9898 Energy Assistance Line
COVID-19 INFORMATION: Due to COVID, campus is currently physically closed to the public. Services are still available via phone and/or the website.
FEES: None
INTAKE PROCEDURE: Call the energy assistance line to check for available appointments. When appointments are available, request an appointment through the automated phone system. Due to the volume of calls, NAYA is only able to return calls from individuals for pre-screening or to schedule energy assistance appointments. Appointments will be scheduled in the order messages are received during open hotline hours. Messages left after the hotline has closed will not be returned.
DOCUMENTS: -ID cards for household members age 18 and older
-Social security cards
-Income within the last 30 days (if paid on the day of intake bring check; no bank statements accepted)
-If receiving SSD or SSI, bring Social Security Administration award letter
-Most recent utility bill in the name of a household member
LANGUAGES: English, Spanish, Russian, Ukrainian
AREA SERVED: Multnomah County
TRAVEL/LOCATION INFORMATION: Near TriMet Bus 75
Services:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
  • Water Service Payment Assistance
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NATIVE AMERICAN YOUTH AND FAMILY CENTER