Provides free help for all victims of identity and cybercrimes. That includes, but is not limited to, personal information given to a scammer, victims of a data breach, or documents (tax, Social Security card, driver’s license, passport, etc.) that were lost or stolen, personal information used without permission to open new accounts or take over existing accounts such as filing taxes in someone’s name, opening credit in someone’s name, taking over a social media account, collections in someone’s name for an account they didn’t open, a criminal record for crimes a person did not commit, etc.

The ITRC’s advisors will walk all victims through what steps need to be taken and are happy to serve as a resource for as long as it takes to resolve the issue.
Eligibility: Unrestricted
Hours: Monday-Friday 6am-5pm, closed federal holidays
Phone/FAX Numbers
  • (888) 400-5530 Main phone
Email Address: [email protected]
INTAKE PROCEDURE: Call, email, or use live chat feature on website for more information.

Calls/live chats are answered in the order in which they are received. Advisors will only ask for information necessary to provide assistance regarding the issue at hand.
FEES: None
LANGUAGES: English and Spanish on site; works with an interpreter service to support all languages
AREA SERVED: Nationwide
  • Identity Theft Prevention
  • Identity Theft Reporting/Recovery Programs
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