UMPQUA HEALTH ALLIANCE
COORDINATED CARE ORGANIZATION
Umpqua Health Alliance is a Coordinated Care Organization (CCO) that coordinates health care services for Medicaid members assigned to its CCO. Provides specialized information and referrals to health care providers, including physicians and specialists, for services such as dental care, eye care, pharmacies, substance use disorder treatment, and transportation for health care visits covered by the Oregon Health Plan (OHP).
3031 NE Stephens Street
Roseburg, OR 97470
Eligibility: Medicaid/Oregon Health Plan (OHP) members enrolled in Umpqua Health Alliance
Hours: Monday-Friday 8am-5pm
Member Services: 24 hours per day / 7 days per week
Phone/FAX Numbers
  • Member Services (541) 229-4842
  • Crisis Hotline (540) 440-3532
  • TTY/TTD (541) 440-6304
  • Toll-free (888) 877-6304 TTY/TTD
Email Address: [email protected]
INTAKE PROCEDURE: Call or walk in for information. Visit website to search a database for a list of care providers that accept Oregon Health Plan.
FEES: None for referrals
DOCUMENTS: Insurance information
AREA SERVED: Douglas County (excluding zip codes 97441, 97467, and 97473)
Services:
  • Dental Care Referrals * Medicaid Recipients
  • Eye Care Referrals * Medicaid Recipients
  • Non-Emergency Medical Transportation
  • Pain Management * Medicaid Recipients
  • Pharmacy Referrals * Medicaid Recipients
  • Physician Referrals * Medicaid Recipients
  • Specialized Information and Referral * Medicaid Recipients
  • Substance Use Disorder Referrals * Medicaid Recipients
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
UMPQUA HEALTH ALLIANCE