UMPQUA HEALTH ALLIANCE
COORDINATED CARE ORGANIZATION
The Umpqua Health Alliance is a coordinated care organization for Douglas County residents who are covered by OHP. Services include referrals for health care providers, pharmacy, dental, eye care, patient advocate services, mental health and behavioral health needs.
3031 NE Stephens Street
Roseburg, OR 97470
Eligibility: OHP recipients assigned to Umpqua Health Alliance
Hours: Monday-Friday 8am-5pm
Member Services and Crisis Hotline: 24 hours per day / 7 days per week
Phone/FAX Numbers
  • (541) 464-4300 Main phone
  • (800) 866-9780 Crisis Hotline
  • (541) 229-4842 Alternate
  • (541) 440-6304 TTY/TTD
  • (888) 877-6304 Toll-free
  • (541) 229-4842 Member Services
  • (540) 440-3532 Crisis Hotline
  • (541) 440-6304 TTY/TTD
  • (888) 877-6304 Toll-free TTY/TTD
Email Address: info@umpquahealth.com
INTAKE PROCEDURE: Call or walk in for information. Visit website to search a database for a list of care providers that accept Oregon Health Plan.
FEES: None for referrals
DOCUMENTS: Insurance information
AREA SERVED: Douglas County (excluding zip codes 97441, 97467, and 97473)
SITE HOURS: Monday-Friday 8am-5pm
Services:
  • Dental Care Referrals * Medicaid Recipients
  • Eye Care Referrals * Medicaid Recipients
  • Personal Health Care Advocate Services * Medicaid Recipients
  • Pharmacy Referrals * Medicaid Recipients
  • Physician Referrals * Medicaid Recipients
  • Specialized Information and Referral * Medicaid Recipients
  • Substance Use Disorder Referrals * Medicaid Recipients
Other Services Offered At This Location:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
UMPQUA HEALTH ALLIANCE