COUNCIL ON AGING OF CENTRAL OREGON
SENIOR HEALTH INSURANCE BENEFITS ASSISTANCE (SHIBA)
SHIBA (Senior Health Insurance Benefits Assistance) programs offers information and assistance on Medicare benefits and limitations, including Part D, Medicare Advantage Plans, evaluation of Medicare supplemental insurance, assistance with billing problems, and referrals for legal assistance.
373 NE Greenwood Avenue
Bend, OR 97701
Eligibility: Age 65 and older or under 65 if receiving Social Security Disability Insurance for more than 24 months and anyone with end-stage renal disease (ESRD)
Hours: Monday-Friday 8am-4:30pm
Phone/FAX Numbers
  • (541) 678-5483 Main phone
  • (541) 678-5483 ext 211 Main phone
Email Address: shiba@councilonaging.org
COVID-19 INFORMATION: Due to COVID-19, the central office is open but masks and sign in are required. Services are also offered via phone.
INTAKE PROCEDURE: Call for information
FEES: None
DOCUMENTS: None required at intake
AREA SERVED: Crook, Deschutes, and Jefferson Counties
Services:
  • Health Insurance Claims Assistance for Beneficiaries * Medicare Beneficiaries
  • Medicare Information/Counseling
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
COUNCIL ON AGING OF CENTRAL OREGON