COMMUNITY ACTION ENERGY SERVICES
ENERGY SERVICES PROGRAM
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1850 45th Avenue NE
Suite 101
Salem, OR 97305
Suite 101
Salem, OR 97305
Eligibility:
-Household of 1, maximum of $2,605.50 per month or $31,266 per year
-Household of 2, maximum of $3,407.17 per month or $40,866 per year
-Household of 3, maximum of $4,208.83 per month or $50,506 per year
-Household of 4, maximum of $5,010.50 per month or $60,126 per year
-Household of 5, maximum of $5,812.12 per month or $69,747 per year
-See website fro additional family members
-Assistance may be available depending on the program and agency funds if household income is higher than what is listed.
-Trash/water payment assistance is available for individuals 60 years and older and adults or households containing an individual with disabilities.
-Household of 1, maximum of $2,605.50 per month or $31,266 per year
-Household of 2, maximum of $3,407.17 per month or $40,866 per year
-Household of 3, maximum of $4,208.83 per month or $50,506 per year
-Household of 4, maximum of $5,010.50 per month or $60,126 per year
-Household of 5, maximum of $5,812.12 per month or $69,747 per year
-See website fro additional family members
-Assistance may be available depending on the program and agency funds if household income is higher than what is listed.
-Trash/water payment assistance is available for individuals 60 years and older and adults or households containing an individual with disabilities.
Hours:
Office is closed to observe these holidays; New Years, MLK Jr's Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Following Friday, Christmas, and New Years.
Office is closed to observe these holidays; New Years, MLK Jr's Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Following Friday, Christmas, and New Years.
Phone/FAX Numbers
- (503) 588-9016 Reception
COVID-19 INFORMATION:
INTAKE PROCEDURE:
-Phone lines are expected to be busy, calls are answered in the order they are received; once in queue, do not hang up. Due to high call volume, callers may receive busy tone, continue calling until placed in the queue.
-Fully completed and signed applications with the disclaimer to be signed by utility account holder.
-Return application to the Energy office, by mail or email. Only complete applications wil be accepted.
-Phone lines are expected to be busy, calls are answered in the order they are received; once in queue, do not hang up. Due to high call volume, callers may receive busy tone, continue calling until placed in the queue.
-Fully completed and signed applications with the disclaimer to be signed by utility account holder.
-Return application to the Energy office, by mail or email. Only complete applications wil be accepted.
FEES:
DOCUMENTS:
-Birth dates for all household members
-Photo or other ID for all household members 18 and older
-Recent electric, heating, and water bills
-Proof of gross income received previous 2 months prior to date application received for all household members such as pay stubs, self-employment records, public assistance , current Social Security benefit letters, veterans benefits, work study documents, child support documents, adoption assistance, disability benefits, or pensions. Other documents may be accepted dependent upon agency approval.
-Household members 18 and older with zero income required to complete a declaration of zero income available in office or on the website.
-Birth dates for all household members
-Photo or other ID for all household members 18 and older
-Recent electric, heating, and water bills
-Proof of gross income received previous 2 months prior to date application received for all household members such as pay stubs, self-employment records, public assistance , current Social Security benefit letters, veterans benefits, work study documents, child support documents, adoption assistance, disability benefits, or pensions. Other documents may be accepted dependent upon agency approval.
-Household members 18 and older with zero income required to complete a declaration of zero income available in office or on the website.
LANGUAGES:
AREA SERVED:
SITE HOURS:
TRAVEL/LOCATION INFORMATION:
Services:
- Discounted Trash/Recycling Service * Older Adults
- Discounted Water Service * Disabilities Issues
- Discounted Water Service * Older Adults
- Electric Service Payment Assistance
- Gas Service Payment Assistance
- Heating Fuel Payment Assistance
- Trash/Recycling Service Payment Assistance * Disabilities Issues
- Trash/Recycling Service Payment Assistance * Older Adults
- Water Service Payment Assistance * Disabilities Issues
- Water Service Payment Assistance * Older Adults
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COMMUNITY ACTION ENERGY SERVICES