Housing & Shelter


Coordinated Entry

Coordinated entry is a process developed to ensure that all people experiencing a housing crisis have fair and equal access and are quickly identified, assessed for, referred, and connected to housing and assistance based on their strengths and needs.

211info provides assessment services for homeless families in Multnomah County, in partnership with the Joint Office on Homeless Services.

For information about Coordinated Entry in your community:

CALL 211 or 1-866-698-6155
TEXT your zip code to 898211 (TXT211)
EMAIL help@211info.org


Family Shelter Access

In partnership with the Joint Office on Homeless Services, 211info is the access point for the Human Solutions Family Center in Multnomah County. Families can contact 211, 7 days a week, 9am-5pm, to be placed on a waitlist.

To be placed on the waitlist or to find shelters in your area:

CALL 211 or 1-866-698-6155
TEXT your zip code to 898211 (TXT211)
EMAIL help@211info.org

To find shelter information using our online database or mobile app, use category search or keyword search for:

community shelters


Rent Well

Rent Well is a 15-hour class typically delivered over 6 weeks that covers key information for being a responsible and stable tenant. Participants explore screening barriers they may have and take steps to address those barriers. People with poor/no credit, past evictions, no rental history, criminal history or other screening barriers to rental housing may find a Rent Well class helpful.

In partnership with Multnomah County and the Joint Office of Homeless Services, 211info lists Rent Well classes in our database as well as on this page.

For more information on Rent Well, or to find Rent Well classes in your community:

CALL 211 or 1-866-698-6155
TEXT your zip code to 898211 (TXT211)
EMAIL help@211info.org

To find Rent Well classes in your community using our online database or mobile app, use keyword search:

Tenant readiness education programs

You were awesome, referred me to several shelters, but I was like a cat on a hot tin roof and couldn’t seem to land. Leaving my home of seven years, at 62, is overwhelming. The referrals for housing you sent are many...I just want to say ‘Thank you.’
— 211info caller