211info is working in partnership with OHA (Oregon Health Authority) to provide community members of Oregon with information on COVID-19 in Oregon, including information on testing, quarantine requirements, wraparound support, outbreaks, transmission, treatment, executive orders, workplace guidance, travel guidance, pet safety, and general FAQs. For people who have been diagnosed with COVID-19, this line provides referrals to county health departments and other wraparound support programs.

Provides eligible households with financial assistance for past due rent and utilities. Covers up to 12 months of past due rent and utilities and may pay up to three months of forward rent at a time, not to exceed a total of 18 months of assistance. Past due rent must be paid before future rent coverage is eligible. Households may re-apply for additional assistance after a three-month period.

Program provides a payment (typically once per program year) toward home heating and/or utility costs (electric, gas, and heating fuel).

Provides assistance with payments for rent, mortgage, utilities, and grocery delivery for people diagnosed with COVID-19.

Assists with electric, natural gas, oil, propane, wood pellet, and wood costs. Programs cover customers of all utility companies operating in Lane County, including Springfield Utility Board (SUB), Eugene Water and Electric Board (EWEB), Emerald People's Utility District (EPUD), NW Natural Gas, Pacific Power, and Lane Electric. Water assistance may be provided in combination with utility assistance for EWEB customers ONLY. The federal Low Income Home Energy Assistance Program (LIHEAP) and EWEB Customer Care are year-round assistance programs. Households can receive assistance once per program year, per program. Electric assistance to low-income SUB customers begins in November and continues throughout the heating season. The program will pay $175 or $225 depending on eligibility.

Assists with electric, natural gas, oil, propane, wood pellet, and wood costs. Programs cover customers of all utility companies operating in Lane County, including Springfield Utility Board (SUB), Eugene Water and Electric Board (EWEB), Emerald People's Utility District (EPUD), NW Natural Gas, Pacific Power, and Lane Electric. Water assistance may be provided in combination with utility assistance for EWEB customers ONLY. The federal Low Income Home Energy Assistance Program (LIHEAP) and EWEB Customer Care are year-round assistance programs. Households can receive assistance once per program year, per program. Electric assistance to low-income SUB customers begins in November and continues throughout the heating season. The program will pay $175 or $225 depending on eligibility.

Offers case management for resource navigation and housing searches. Eligible household will be screened and added to a central housing referral list for all programs they qualify for.

Seasonal (winter/spring only) energy assistance program that helps with heat, electricity, natural gas, oil, propane, wood pellets, or wood through a limited federal government funding program.

Provides utility assistance for heating and cooling bills. Funding sources may be able to assist with electric, natural gas, oil, pellets, propane and wood through the following programs:

-Targeted Heating Assistance: Open from October 1-November 30 for the most vulnerable senior and disabled residents including those that are homebound, those who are medically fragile and those requiring assistance to apply for services. Outreach is also conducted to households with children under age 6 to provide information about the program and how to apply for assistance.

-Heating Assistance: Open to the general population from December 1-April 30, as funds allow.

-Targeted Cooling Assistance: Open May 1-May 31 for the most vulnerable residents that are medically fragile and/or have a medical certificate or letter on file with their utility or our agency.

-Cooling Assistance: Open to the general population from June 1-September 15, as funds allow.

The Low-Income Home Energy Assistance Program (LIHEAP) provides grants to help pay for a range of home heating and cooling costs including electricity, natural gas, oil, wood, and propane. LIHEAP eligible callers may also qualify for an Air conditoning unit that would be sent to the callers home. Availability for assistance is dependent upon federal funding.

Provides electric, gas, and heating fuel payment assistance through five different programs.

Provides electric, gas, and heating fuel payment assistance through five different programs.

Provides assistance with electric, gas, and heating fuel depending on availability of funds. Payments are made directly to the energy company. Usually only one payment per household, but some additional help may be available in emergency situations. Also assists with air conditioners in the summer months for those who qualify. Assistance may be offered ONLY when funds are available.

Energy assistance program available to aid households with electricity, natural gas, oil, propane, wood, pellets, and other heating fuels. Payments are issued directly to vendors, up to $150 once in a 12-month period.

Energy assistance program available to aid households with electricity, natural gas, oil, propane, wood, pellets, and other heating fuels. Payments are issued directly to vendors, up to $150 once in a 12-month period.

Provides assistance with rent, energy bills, and referral information to other services.

Assists low-income households with electric, natural gas, water, and heating fuel (oil, wood, propane) bills. Also offers furnace repair and education on saving energy.

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Provides electric, gas, and heating fuel assistance to low-income households.

An energy education program provides information on energy and water use efficiency, usually in a classroom setting through presentations and hands-on learning. Allows energy assistance and other clients access to items and information that can be used in the home to improve their energy and water use efficiency.

Provides assistance with utility bills (electricity, natural gas, propane, and heating oil) through the Low-Income Home Energy Assistance Program (LIHEAP). Households can typically only receive help once per program year, but there may be exceptions, especially for NW Natural assistance.

Provides assistance with utility bills (electricity, natural gas, propane, and heating oil) through the Low-Income Home Energy Assistance Program (LIHEAP). Households can typically only receive help once per program year, but there may be exceptions, especially for NW Natural assistance.

Provides assistance with utility bills (electricity, natural gas, propane, and heating oil) through the Low-Income Home Energy Assistance Program (LIHEAP). Households can typically only receive help once per program year, but there may be exceptions, especially for NW Natural assistance.

Provides financial assistance, when available, to low-income individuals and families in need of help paying utility bills.

The waitlist for LIHEAP opens November 1 and is sometimes closed by the following day. All other emergency assistance programs are utility company specific. Waitlists for those funds are started when the funds arrive.

Emergency Assistance: Provides emergency financial assistance for the payment of current and past due rents and utilities.

LIHEAP: Provides support to eligible households to offset residential energy costs. LIHEAP payments will be counted as utility assistance through the Social Services Emergency Assistance Program. Typically open from October 1 through the last week of May or when funds have been depleted.

Rental Support: Provides assistance to secure rental housing through financial support towards first and last month's rent and deposit fees. Tribal members will receive up to $4,500 based on fees included in the rental agreement.

Provides emergency financial assistance for the payment of current and past due rents and utilities.

Provides financial assistance for the following housing-related costs:
-Current, future, and past due rent and utilities
-Rental deposits and application fees
-Temporary or emergency shelter
-Relocation costs
-Other rental housing-related expenses

Provides financial assistance for the following housing costs:
-Mortgage payments
-Mortgage reinstatement
-Housing costs related to a period of forbearance, delinquency, or default
-Past due, current, and future utilities
-Delinquent property taxes
-Homeowner’s, flood, and mortgage insurance
-Repairs to maintain habitability
-Fees and liens
-Principal and interest rate reductions
-Other costs to prevent homeowner displacement

The Mid-Columbia Community Development Block Grant COVID-19 program provides residents with rental, utility, or mortgage assistance. Mid-Columbia Housing Authority (MCHA) is administering this program on behalf of Mid-Columbia Community Action Agency (MCCAC).

Provides electric, gas, and heating fuel payment assistance. May be able to assist with utilities that have been disconnected or shut off for non-payment. Unable to assist with an account that has been closed (i.e., is no longer open and active). Assistance is not guaranteed.

Works with 18 churches to distribute food each weekday and assists financially with several emergency needs including medical, dental, and prescription bills, utility bills, propane and firewood needed for heating and cooking, work clothing, immunizations, and glasses (no contact lenses assistance available). All financial assistance is provided to the vendor on behalf of the client.

Provides food, propane, and prescription assistance. Households may access the food pantry once per month. One-time-only prescription assistance is offered for most types of medications, up to $100 maximum. Payments are made directly to a cooperating pharmacy. Households may fill up a 5-gallon propane tank once every 2 months.

FISH of Lebanon provides rent assistance, utility assistance, heating fuel assistance, prescription assistance, and clothing. Also offers financial assistance to obtain a valid ID card or drivers' license through the Oregon Department of Motor Vehicles (DMV). Assistance provided once per year for each category of service.

Provides food, clothing and firewood to those in need. Hot meals served to the community once a month. A dental van travels to their location a few times a year to provide emergency fillings and extractions only. Always accepts donations.

Community center administering various county programs and services, including Community Action programs and serving as the Area Agency on Aging (AAA). Services include:
-Information and assistance
-Utility assistance including electric, gas, and heating fuel
-Motel vouchers
-Gas vouchers
-Transportation passes
-Food pantry providing 3-5 days worth of food and emergency snack kits
-Congregate meals and Home Delivered Meals
-Weatherization services
-Blood pressure screening

Works with the Clatskanie PUD to help clients with energy assistance through the Share the Warmth Program. Firewood is also provided to qualified residents to assist with home heating. Clients may receive one half cord of wood per household each year.

Offers financial assistance for electric, gas, and heating fuel payments. Assistance is limited and not guaranteed.

Offers financial assistance for electric, gas, and heating fuel payments. Assistance is limited and not guaranteed.

Provides emergency financial assistance for electric, gas, and heating fuel (oil, wood, propane) when appointments are available.

Provides emergency financial assistance for electric, gas, and heating fuel (oil, wood, propane) when appointments are available.

Provides assistance with electric, gas, and heating fuel bills when funding is available.

Provides direction to help with energy assistance needs.

Provides a food pantry and clothing closet, which includes shoes. Provides financial assistance for electric bills, prescriptions, and propane gas. Also provides bus tokens.

Offers heating assistance to eligible low-income households as funding allows. One-time help may be available to offset the high cost of heating during the winter months. Crisis payments may be made depending on availability of funding.

The ADRC provides a variety of services, information, and guidance to older adults, adults with disabilities and family caregivers throughout Lane County which includes short-term energy assistance (LIHEAP), Medicare guidance and options counseling, prescription drug assistance, transportation for groceries and medical appointments (provided by volunteers) and home visits (provided by Friendly Visitors/ Senior Companions and Elderhelp volunteers).

The ADRC provides a variety of services, information, and guidance to older adults, adults with disabilities and family caregivers throughout Lane County which includes short-term energy assistance (LIHEAP), Medicare guidance and options counseling, prescription drug assistance, transportation for groceries and medical appointments (provided by volunteers) and home visits (provided by Friendly Visitors/ Senior Companions and Elderhelp volunteers).

Provides electric, gas, and heating fuel payment assistance to qualifying households. The goal of the program is to support historically underserved populations to reduce service disconnections and provide home heating assistance. Bilingual/bi-cultural staff specialize in serving Hispanic/Latino community members.

Provides a food pantry once a week. Provides a weekly community meal and sack lunches that can be eaten at the church. Delivers meals to people who are homebound. Provides firewood when available.

Connects people in need with local churches and service agencies. Basic goods and services are offered to clients as they are donated. Services available may include, but are not limited to: bicycles, breakfast/lunch bags, bus passes, clothing closets (adults and children), community meals, counseling services, diapers, haircuts, housecleaning services, H.U.G.S. (hats, umbrellas, gloves, scarves & socks), kitchen supplies, laundry service, bedding/linens, personal grooming supplies/toiletries, over-the-counter medications, personal care kits, physical therapy, showers, water bill assistance, yard work, and firewood. All services go through the Love INC Clearinghouse. After meeting with a specialist, the client will be issued vouchers to receive appropriate services from local partners. Assistance is determined on an individual basis and is not guaranteed.

Provides firewood to low-income families during the winter. Several volunteer teams spend time in the spring and summer cutting, splitting, and gathering wood, which is then stored at Prince of Peace Community Church and Calvary Corvallis.

Provides energy assistance during winter months and as funding allows during non winter months. The Senior Discount Rate Program and Disabled Discount Rate Program are Cowlitz PUD energy discount programs administered by CAP. Weatherization applications are accepted year-round, but there can be a 9-month to 1-year wait.

Provides sign up for energy payment assistance programs, emergency assistance for those with energy shut-off notices, heating fuel payment assistance, water discount program, and discount garbage program. Weatherization services are accessed through Utility Assistance program.

Provides sign up for energy payment assistance programs, emergency assistance for those with energy shut-off notices, heating fuel payment assistance, water discount program, and discount garbage program. Weatherization services are accessed through Utility Assistance program.

Utility payment assistance (electric, gas, oil, propane, water, and heating fuel). Completed applications need to include all documents and turned in for processing. A notice or disconnect is not required, same day emergency assistance is not available. Energy applications may take up to 30 days to be processed.

Provides electric, gas, heating fuel, and water payment assistance.

Provides electric, gas, and heating fuel assistance. Eligible families and individuals will be assisted with a portion of their heating or cooling costs. Due to limited funding, a household can only be helped once per heating season (October 1 to September 30). Assistance is not guaranteed at any time and is dependent on funding availability.

Offices are located in Bend, Redmond, Madras, Prineville, and La Pine.

Provides electric, gas, and heating fuel assistance. Eligible families and individuals will be assisted with a portion of their heating or cooling costs. Due to limited funding, a household can only be helped once per heating season (October 1 to September 30). Assistance is not guaranteed at any time and is dependent on funding availability.

Offices are located in Bend, Redmond, Madras, Prineville, and La Pine.

Provides various forms of energy and weatherization assistance, including:

-Energy Services: May assist clients who have received a shut-off notice for electric, gas, or heating fuel service.

-Weatherization: Helps households save as much as $200/year on electric bills. Provides up-to-date information on how to save energy and free energy-saving products.

-Insulation: Provides increased insulation in site-built and mobile homes. Eligible areas include floors, attics, and walls in site-built homes and underbelly blown-in insulation in mobile homes.

-Heating Source Repair: May be able to service, repair, or replace broken furnaces, heating systems, or wood stoves, or provide a permanent heat source in homes without an existing source.

Provides various forms of energy and weatherization assistance, including:

-Energy Services: May assist clients who have received a shut-off notice for electric, gas, or heating fuel service.

-Weatherization: Helps households save as much as $200/year on electric bills. Provides up-to-date information on how to save energy and free energy-saving products.

-Insulation: Provides increased insulation in site-built and mobile homes. Eligible areas include floors, attics, and walls in site-built homes and underbelly blown-in insulation in mobile homes.

-Heating Source Repair: May be able to service, repair, or replace broken furnaces, heating systems, or wood stoves, or provide a permanent heat source in homes without an existing source.

Energy assistance program for households with seniors that heat with electricity, natural gas, oil, propane, wood pellets or wood through a limited federal government funding program. The Low Income Home Energy Program (LIHEAP) makes a one-time payment directly to the utility account.

Polk County Resource Center provides the following services: Emergency financial assistance for utilities, birth certificates, ID cards, and prescriptions; hygiene items, diapers, transportation passes, shower passes and gas cards; Comprehensive information and referral; Child care resources and referrals and education to providers and parents. Also offers seasonal programs including school supplies and holiday assistance.

Rent assistance is provided on a case-by-case basis in order to prevent eviction or to assist people to obtain housing. Utility assistance is provided on a case by case-by-case basis to help households prevent disconnection or get a utility reconnected.

RORS does NOT provide payments for home heating. RORS provides partial-cord loads of firewood to those in need to heat their home, from October 1-March 31. Assistance is generally limited to one load per season per household.

Provides limited utility assistance based on availability. Assistance is not guaranteed.

Provides electric, water, propane, and rent payment assistance. Also provides gas money to get to medical appointments and work.

Energy assistance program provides financial help with electric, gas, and heating fuel (oil, wood, and propane) bills.

Provides emergency rent and utility assistance (electric, water, natural gas, and propane) for households facing eviction (or with past due rent) or shutoff, as funds allow. Household caps are in place, and client contribution is encouraged if feasible. The landlord will be contacted to confirm tenant information who must live in the Silver Falls School District.

Siuslaw Outreach Services (SOS) provides limited assistance with emergency services, including shelter or transitional housing, limited assistance with rent, electric, water, or propane bills, prescriptions, showers, laundry, bus tickets, taxi vouchers, gas vouchers, and clothing.

When funding is available LIHEAP helps households with electricity, natural gas, oil, propane, wood pellets or wood through a limited federal government funding program. Makes a one-time payment directly to the caller's utility account.

Project Care funds are provided by Central Lincoln PUD customers through bill payments and can be used for limited emergency assistance with PUD bills.

Provides assistance for people who are customers of Pacific Power who have a shut off notice. Does not provide assistance for heating oil, pellets, or wood. Also provides vouchers for 10 gallons of propane per month to campers.

Provides limited temporary financial assistance for utilities (electricity, heating fuel, and water), rent, gas money, and prescriptions to individuals and families with an extreme situation. Funds are administered by pastors of local churches in Waldport and Yachats.

Provides firewood to those in need. Donations of fallen trees also accepted.

Provides limited emergency electric (PGE or Pacific Power), gas (NW Natural), heating oil payment assistance, and rent payment assistance. Subsidy is limited to certain maximums and is no more than 50% of the bill; client pays the remainder.

Provides financial assistance for costs of living, including rent, utility bills, minor home and car repair, moving expenses, and other needs depending on a person's situation.

Offers rent and energy assistance, on a case by case basis, one-way bus tickets depending on availability of funds, and food boxes (once per month). Referrals to other outreach organizations are also available.

Offers limited rent and utility (electric, gas, propane, and water) assistance.

Emergency aid provided to help people pay electricity, natural gas, heating fuel and prescriptions when funding is available. For utility assistance, financial assistance is usually the last $50 of the bill. Cannot provide deposits for service connection. Prescription assistance depends on the type of medication.

Provides limited rent assistance, utility assistance, gasoline, prescription and medical bill assistance, and other financial help on first-come, first-served basis. No cash assistance; all payments are made directly to the vendor. Referrals to other outreach agencies are provided.

Provides help with rent, utility payments, emegency shelter, travel and other needs.

Provides clothing, household goods, small appliances, furniture, beds, help with rent, propane vouchers for heating, emergency prescription assistance and bus tokens, as available. Types of assistance offered is determined by zip code.

Rent assistance service helps with up to $200 when funds are available and is offered on a case-by-case; first-come, first-served basis.

Provides food boxes. Home deliveries for food provided for people in some instances.
Provides rent/mortgage and utility assistance (water, electric, propane, and heat) no more than once per year.
Provides other financial assistance depending on specific needs. Individuals and families can receive vouchers for clothing, outdoor living gear, and household goods.

Provides a food pantry, thrift shop, household goods vouchers, bus passes, and prescription assistance. Also assists with rent and utility payments on an emergency basis. May be able to provide sleeping bags and tents, subject to availability. Assistance is on a first come, first served basis. Donations accepted.

Provides a food pantry and limited emergency financial assistance of up to $500 for rent, electric and water utilities, propane fuel, fees to obtain birth certificates, and state identification cards.

Provides limited assistance for the following: utility assistance (water, electricity, heating fuel with a past due or shut-off notice), rent (eviction prevention only), prescription assistance (no painkillers or mood-altering drugs), gasoline vouchers (for verified out-of-town doctor's appointments only), and propane vouchers (up to $25 to be used at Sweet Home RV Center), eyeglasses and laundry vouchers. May receive assistance once in a 12-month period, up to 3 times in a lifetime or (restricted to one time only for eviction prevention).

Assists with electric, gas, and heating fuel (propane, oil, pellets and wood). Wood and pellets are reimbursed up to a certain amount upon purchase by the client. Gas and electric payments are made to utility provider (Pacific Power and/or Avista) and credited to client's account.

Assists with electric, gas, and heating fuel (propane, oil, pellets and wood). Wood and pellets are reimbursed up to a certain amount upon purchase by the client. Gas and electric payments are made to utility provider (Pacific Power and/or Avista) and credited to client's account.

May be able to help with rent, utilities, prescription, ID, gas, regional bus fare, and other urgent needs. Usually only able to pay a portion of the requested amount.

Community outreach provides the following programs:
-Up to 1 year of rental assistance and/or assistance with move-in related costs
-One-time per calendar year assistance with utilities (electric, gas, heating fuel, and water), and a PUD discount program
-Emergency shelter for up to 30 days
-Assists with applications for DSHS programs and Section 8 housing
-Provides information and referral for all community members including older adults and adults with disabilities, to other agencies and services, including comprehensive employment services, and produces a Community Resource Guide

A cooperative effort organized to gather and deliver firewood for older adults. No financial assistance is available. There is a three cord limit with the smallest piece of wood being 16 inches. Will not deliver to homes with open fireplaces. Wood stoves, stove inserts, or glass doors are required.

Low-income individuals and families can receive help with home heating costs. Assistance is provided on a first-come, first-served basis for a variety of heating sources.

Provides financial support to offset residential energy costs (electric, gas, and heating fuel), when funding is available.