211info is working in partnership with OHA (Oregon Health Authority) to provide community members of Oregon with information on COVID-19 in Oregon, including information on testing, quarantine requirements, wraparound support, outbreaks, transmission, treatment, executive orders, workplace guidance, travel guidance, pet safety, and general FAQs. For people who have been diagnosed with COVID-19, this line provides referrals to county health departments and other wraparound support programs.

Provides eligible households with financial assistance for past due rent and utilities. Covers up to 12 months of past due rent and utilities and may pay up to three months of forward rent at a time, not to exceed a total of 18 months of assistance. Past due rent must be paid before future rent coverage is eligible. Households may re-apply for additional assistance after a three-month period.

Program provides a payment (typically once per program year) toward home heating and/or utility costs (electric, gas, and heating fuel).

Provides assistance with payments for rent, mortgage, utilities, and grocery delivery for people diagnosed with COVID-19.

Case managers help HIV/AIDS-affected individuals find housing and related resources. Services include short-term and long-term housing search assistance, one-time emergency rental assistance for security deposits or to prevent evictions, utility assistance, eviction prevention, and tenant education programs.

Case managers help HIV/AIDS-affected individuals find housing and related resources. Services include short-term and long-term housing search assistance, electric service payment assistance, mortgage assistance, one-time emergency rental assistance for security deposits or to prevent evictions.

Assists with electric, natural gas, oil, propane, wood pellet, and wood costs. Programs cover customers of all utility companies operating in Lane County, including Springfield Utility Board (SUB), Eugene Water and Electric Board (EWEB), Emerald People's Utility District (EPUD), NW Natural Gas, Pacific Power, and Lane Electric. Water assistance may be provided in combination with utility assistance for EWEB customers ONLY. The federal Low Income Home Energy Assistance Program (LIHEAP) and EWEB Customer Care are year-round assistance programs. Households can receive assistance once per program year, per program. Electric assistance to low-income SUB customers begins in November and continues throughout the heating season. The program will pay $175 or $225 depending on eligibility.

Assists with electric, natural gas, oil, propane, wood pellet, and wood costs. Programs cover customers of all utility companies operating in Lane County, including Springfield Utility Board (SUB), Eugene Water and Electric Board (EWEB), Emerald People's Utility District (EPUD), NW Natural Gas, Pacific Power, and Lane Electric. Water assistance may be provided in combination with utility assistance for EWEB customers ONLY. The federal Low Income Home Energy Assistance Program (LIHEAP) and EWEB Customer Care are year-round assistance programs. Households can receive assistance once per program year, per program. Electric assistance to low-income SUB customers begins in November and continues throughout the heating season. The program will pay $175 or $225 depending on eligibility.

Provides clothing, food, and emergency financial assistance with bills including electricity, gas, water/sewer, and prescriptions.

Offers case management for resource navigation and housing searches. Eligible household will be screened and added to a central housing referral list for all programs they qualify for.

Provides electric payment assistance to residents who have received a disconnect notice. Assistance is limited to once per year and depends on funding available.

Seasonal (winter/spring only) energy assistance program that helps with heat, electricity, natural gas, oil, propane, wood pellets, or wood through a limited federal government funding program.

Provides municipal services for the City of Forest Grove. Also provides electric and water bill payment assistance when available.

Provides utility assistance for heating and cooling bills. Funding sources may be able to assist with electric, natural gas, oil, pellets, propane and wood through the following programs:

-Targeted Heating Assistance: Open from October 1-November 30 for the most vulnerable senior and disabled residents including those that are homebound, those who are medically fragile and those requiring assistance to apply for services. Outreach is also conducted to households with children under age 6 to provide information about the program and how to apply for assistance.

-Heating Assistance: Open to the general population from December 1-April 30, as funds allow.

-Targeted Cooling Assistance: Open May 1-May 31 for the most vulnerable residents that are medically fragile and/or have a medical certificate or letter on file with their utility or our agency.

-Cooling Assistance: Open to the general population from June 1-September 15, as funds allow.

Operation Warm Heart provides grants to assist with electric bills. Due to limited funding, this program may not be available during the entire year.

The Low-Income Home Energy Assistance Program (LIHEAP) provides grants to help pay for a range of home heating and cooling costs including electricity, natural gas, oil, wood, and propane. LIHEAP eligible callers may also qualify for an Air conditoning unit that would be sent to the callers home. Availability for assistance is dependent upon federal funding.

Provides electric, gas, and heating fuel payment assistance through five different programs.

Provides electric, gas, and heating fuel payment assistance through five different programs.

Emergency financial assistance for electric bills.

Provides assistance with electric, gas, and heating fuel depending on availability of funds. Payments are made directly to the energy company. Usually only one payment per household, but some additional help may be available in emergency situations. Also assists with air conditioners in the summer months for those who qualify. Assistance may be offered ONLY when funds are available.

Energy assistance program available to aid households with electricity, natural gas, oil, propane, wood, pellets, and other heating fuels. Payments are issued directly to vendors, up to $150 once in a 12-month period.

Energy assistance program available to aid households with electricity, natural gas, oil, propane, wood, pellets, and other heating fuels. Payments are issued directly to vendors, up to $150 once in a 12-month period.

Provides assistance with rent, energy bills, and referral information to other services.

Assists low-income households with electric, natural gas, water, and heating fuel (oil, wood, propane) bills. Also offers furnace repair and education on saving energy.

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Energy assistance program for low-income residents (electric, gas, and heating fuel assistance).

Provides electric, gas, and heating fuel assistance to low-income households.

An energy education program provides information on energy and water use efficiency, usually in a classroom setting through presentations and hands-on learning. Allows energy assistance and other clients access to items and information that can be used in the home to improve their energy and water use efficiency.

Provides assistance with utility bills (electricity, natural gas, propane, and heating oil) through the Low-Income Home Energy Assistance Program (LIHEAP). Households can typically only receive help once per program year, but there may be exceptions, especially for NW Natural assistance.

Provides assistance with utility bills (electricity, natural gas, propane, and heating oil) through the Low-Income Home Energy Assistance Program (LIHEAP). Households can typically only receive help once per program year, but there may be exceptions, especially for NW Natural assistance.

Provides assistance with utility bills (electricity, natural gas, propane, and heating oil) through the Low-Income Home Energy Assistance Program (LIHEAP). Households can typically only receive help once per program year, but there may be exceptions, especially for NW Natural assistance.

Provides financial assistance, when available, to low-income individuals and families in need of help paying utility bills.

The waitlist for LIHEAP opens November 1 and is sometimes closed by the following day. All other emergency assistance programs are utility company specific. Waitlists for those funds are started when the funds arrive.

Emergency Assistance: Provides emergency financial assistance for the payment of current and past due rents and utilities.

LIHEAP: Provides support to eligible households to offset residential energy costs. LIHEAP payments will be counted as utility assistance through the Social Services Emergency Assistance Program. Typically open from October 1 through the last week of May or when funds have been depleted.

Rental Support: Provides assistance to secure rental housing through financial support towards first and last month's rent and deposit fees. Tribal members will receive up to $4,500 based on fees included in the rental agreement.

Provides emergency financial assistance for the payment of current and past due rents and utilities.

Provides assistance with past due and future rent, utility, internet, phone, and cable service bills and accrued late fees dating back to April 1, 2020 and for future use in 3 month increments.

Provides financial assistance for the following housing-related costs:
-Current, future, and past due rent and utilities
-Rental deposits and application fees
-Temporary or emergency shelter
-Relocation costs
-Other rental housing-related expenses

Provides financial assistance for the following housing costs:
-Mortgage payments
-Mortgage reinstatement
-Housing costs related to a period of forbearance, delinquency, or default
-Past due, current, and future utilities
-Delinquent property taxes
-Homeowner’s, flood, and mortgage insurance
-Repairs to maintain habitability
-Fees and liens
-Principal and interest rate reductions
-Other costs to prevent homeowner displacement

The Mid-Columbia Community Development Block Grant COVID-19 program provides residents with rental, utility, or mortgage assistance. Mid-Columbia Housing Authority (MCHA) is administering this program on behalf of Mid-Columbia Community Action Agency (MCCAC).

In part of the Federal Coronavirus Response and Relief Supplemental Appropriations Act this program can provide financial assistance to households and landlords with tenants who have experienced a loss of income and are at risk of homelessness or currently experiencing housing instability due to COVID-19. Eligible households can receive up to 12 months total of financial assistance. This can be a combination of rent and utility arrears, current rent and utility payments, and limited future rent payments.

Provides electric, gas, and heating fuel payment assistance. May be able to assist with utilities that have been disconnected or shut off for non-payment. Unable to assist with an account that has been closed (i.e., is no longer open and active). Assistance is not guaranteed.

Energy assistance program helps Emerald People's Utility District (EPUD) customers pay their EPUD bills. Assistance is generally available from February through April, or until funds run out. The maximum Helping Hands award is $300. Customers can contact Catholic Community Services in Springfield as well as Eugene and Community Sharing in Cottage Grove for an intake appointment.

Electric and water service provider. Fields complaints and calls about utility emergencies. Provides a medical certificate program. May provide assistance or payment plans to customers who are having difficulty paying their utility bills. The Customer Care Program offers a $280 bill credit once per calendar year to eligible customers.

Offers relief grants for food service workers and agricultural laborers with a debt resulting from sickness/injury or the sickness/injury of an immediate family member. Applicants must have past due expenses. Grants are made payable to service providers such as rental agencies & utility companies. Grant amount determined on a case-by-case basis.

May provide limited, one-time assistance with electric, gas, or water bills. No assistance is offered for current bills. Assistance is dependent upon available funding and client eligibility.

Works with 18 churches to distribute food each weekday and assists financially with several emergency needs including medical, dental, and prescription bills, utility bills, propane and firewood needed for heating and cooking, work clothing, immunizations, and glasses (no contact lenses assistance available). All financial assistance is provided to the vendor on behalf of the client.

FISH of Lebanon provides rent assistance, utility assistance, heating fuel assistance, prescription assistance, and clothing. Also offers financial assistance to obtain a valid ID card or drivers' license through the Oregon Department of Motor Vehicles (DMV). Assistance provided once per year for each category of service.

Community center administering various county programs and services, including Community Action programs and serving as the Area Agency on Aging (AAA). Services include:
-Information and assistance
-Utility assistance including electric, gas, and heating fuel
-Motel vouchers
-Gas vouchers
-Transportation passes
-Food pantry providing 3-5 days worth of food and emergency snack kits
-Congregate meals and Home Delivered Meals
-Weatherization services
-Blood pressure screening

Works with the Clatskanie PUD to help clients with energy assistance through the Share the Warmth Program. Firewood is also provided to qualified residents to assist with home heating. Clients may receive one half cord of wood per household each year.

Offers financial assistance for electric, gas, and heating fuel payments. Assistance is limited and not guaranteed.

Offers financial assistance for electric, gas, and heating fuel payments. Assistance is limited and not guaranteed.

Provides emergency financial assistance for electric, gas, and heating fuel (oil, wood, propane) when appointments are available.

Provides emergency financial assistance for electric, gas, and heating fuel (oil, wood, propane) when appointments are available.

Provides assistance with electric, gas, and heating fuel bills when funding is available.

Health-related services are non-covered services that are offered as a supplement to covered benefits under Oregon’s Medicaid State Plan (OHP) to improve care delivery and overall member and community health and well-being. Health-related services must meet requirements for activities that improve health care quality or expenditures related to health information technology. Health-related services, also known as "flex funds," must show a positive health outcome as related to a current diagnosis and treatment plan.

Health-related services vary by an individual's Community Care Organization (CCO), and may include:
-Helping a person get a cell phone if having one will give them better access to their providers
-Transit passes for members who need transportation for health-related needs beyond covered appointments
-Buying an air conditioner for a person whose health is affected by heat in their home
-Vouchers for a yoga studio for a person whose back pain will be helped by an exercise class
-Preventing electricity shutoff to maintain service to medical equipment
-A class on cooking healthy meals for a person with diabetes
-Assistance with finding housing, move-in costs, and maintaining housing if doing so will improve health conditions

Health-related services is a broad term, but for a service or item to be provided to an individual member, the CCO may call it flexible services or flexible funds. Health-related services are NOT an option for OHP open card non-CCO members.

Provides direction to help with energy assistance needs.

Provides emergency food boxes, rent payment assistance, and energy bill assistance (electric, gas, and water).

Provides a food pantry and clothing closet, which includes shoes. Provides financial assistance for electric bills, prescriptions, and propane gas. Also provides bus tokens.

Offers heating assistance to eligible low-income households as funding allows. One-time help may be available to offset the high cost of heating during the winter months. Crisis payments may be made depending on availability of funding.

Provides assistance with past due and future rent, utility bills, relocation fees, application, screening or deposit fees, and accrued late fees.

The ADRC provides a variety of services, information, and guidance to older adults, adults with disabilities and family caregivers throughout Lane County which includes short-term energy assistance (LIHEAP), Medicare guidance and options counseling, prescription drug assistance, transportation for groceries and medical appointments (provided by volunteers) and home visits (provided by Friendly Visitors/ Senior Companions and Elderhelp volunteers).

The ADRC provides a variety of services, information, and guidance to older adults, adults with disabilities and family caregivers throughout Lane County which includes short-term energy assistance (LIHEAP), Medicare guidance and options counseling, prescription drug assistance, transportation for groceries and medical appointments (provided by volunteers) and home visits (provided by Friendly Visitors/ Senior Companions and Elderhelp volunteers).

Provides electric, gas, and heating fuel payment assistance to qualifying households. The goal of the program is to support historically underserved populations to reduce service disconnections and provide home heating assistance. Bilingual/bi-cultural staff specialize in serving Hispanic/Latino community members.

Provides energy assistance during winter months and as funding allows during non winter months. The Senior Discount Rate Program and Disabled Discount Rate Program are Cowlitz PUD energy discount programs administered by CAP. Weatherization applications are accepted year-round, but there can be a 9-month to 1-year wait.

Provides sign up for energy payment assistance programs, emergency assistance for those with energy shut-off notices, heating fuel payment assistance, water discount program, and discount garbage program. Weatherization services are accessed through Utility Assistance program.

Provides sign up for energy payment assistance programs, emergency assistance for those with energy shut-off notices, heating fuel payment assistance, water discount program, and discount garbage program. Weatherization services are accessed through Utility Assistance program.

Offers utility payment assistance (electric, gas, oil, propane, water, and heating fuel). Same day emergency assistance is not available; energy applications may take up to 30 days to be processed.

Provides electric, gas, heating fuel, and water payment assistance.

The Neighborhood Center provides the reconnect fee of $40 after water has been disconnected. That is the only assistance provided for water bills. Also provides low-income families with a one-time per year emergency assistance on their electricity bill if they have a shut-off notice. If the bill is under $200, the household must make a good faith payment first and pay a third of the amount owed. The center will pay the other two-thirds of the amount due to avoid shut off of service. If the bill is over $200, the Neighborhood Center will help with a one-time emergency assistance of $200 and the household will be responsible for paying whatever the balance is minus the $200 first. Eligible households may be assisted if funds are available.

Provides electric, gas, and heating fuel assistance. Eligible families and individuals will be assisted with a portion of their heating or cooling costs. Due to limited funding, a household can only be helped once per heating season (October 1 to September 30). Assistance is not guaranteed at any time and is dependent on funding availability.

Offices are located in Bend, Redmond, Madras, Prineville, and La Pine.

Provides electric, gas, and heating fuel assistance. Eligible families and individuals will be assisted with a portion of their heating or cooling costs. Due to limited funding, a household can only be helped once per heating season (October 1 to September 30). Assistance is not guaranteed at any time and is dependent on funding availability.

Offices are located in Bend, Redmond, Madras, Prineville, and La Pine.

Offers limited financial assistance with rent, electric and water bills, and prescription medications (no narcotics or sleeping medications). The amount of assistance varies depending on the amount due and whether the caller has received assistance in the past. Also provides emergency food boxes.

Provides various forms of energy and weatherization assistance, including:

-Energy Services: May assist clients who have received a shut-off notice for electric, gas, or heating fuel service.

-Weatherization: Helps households save as much as $200/year on electric bills. Provides up-to-date information on how to save energy and free energy-saving products.

-Insulation: Provides increased insulation in site-built and mobile homes. Eligible areas include floors, attics, and walls in site-built homes and underbelly blown-in insulation in mobile homes.

-Heating Source Repair: May be able to service, repair, or replace broken furnaces, heating systems, or wood stoves, or provide a permanent heat source in homes without an existing source.

Provides various forms of energy and weatherization assistance, including:

-Energy Services: May assist clients who have received a shut-off notice for electric, gas, or heating fuel service.

-Weatherization: Helps households save as much as $200/year on electric bills. Provides up-to-date information on how to save energy and free energy-saving products.

-Insulation: Provides increased insulation in site-built and mobile homes. Eligible areas include floors, attics, and walls in site-built homes and underbelly blown-in insulation in mobile homes.

-Heating Source Repair: May be able to service, repair, or replace broken furnaces, heating systems, or wood stoves, or provide a permanent heat source in homes without an existing source.

Energy assistance program for households with seniors that heat with electricity, natural gas, oil, propane, wood pellets or wood through a limited federal government funding program. The Low Income Home Energy Program (LIHEAP) makes a one-time payment directly to the utility account.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Provides homeless prevention services, including first month's rent, temporary emergency lodging, and other homeless prevention services to agricultural workers and their families.

Offers financial assistance for eligible customers whose service has been disconnected for nonpayment. Assistance is subject to funding availability.

Polk County Resource Center provides the following services: Emergency financial assistance for utilities, birth certificates, ID cards, and prescriptions; hygiene items, diapers, transportation passes, shower passes and gas cards; Comprehensive information and referral; Child care resources and referrals and education to providers and parents. Also offers seasonal programs including school supplies and holiday assistance.

Rent assistance is provided on a case-by-case basis in order to prevent eviction or to assist people to obtain housing. Utility assistance is provided on a case by case-by-case basis to help households prevent disconnection or get a utility reconnected.

Assistance is a one-time bill credit of $175. Members can apply annually.

The Salvation Army provides a food pantry (including bread distribution), clothing for adults and children, emergency financial assistance for utilities and rent, and seasonal services (back to school drives and holiday programs).

Offers assistance for electric, gas, or water payments. Does not provide heating fuel assistance. Funding is limited and it is available on a first come, first served basis.

The Salvation Army may be able provide a range of services, including:
-A motel voucher for one night only once in a 12-month period
-A voucher for furniture and household items once in a 12-month period
-A gasoline voucher up to $20 once in a 12-month period
-A clothing voucher once in a 6-month period
-Assistance with electric bills once in a 24-month period

Provides limited utility assistance based on availability. Assistance is not guaranteed.

Provides very limited water or electric assistance on a case-by-case basis and subject to availability of funds. Households can request assistance only once every 12 months.

Provides electric assistance for Douglas Electric and gas service for Avista Gas customers.

Provides clothing, and furniture. May also provide financial assistance for rent, electric and gas bills, car repair services, and prescriptions for older adults. Utility assistance is only open to the general public at certain times of the year and households are eligible for utility assistance once every 12 months.

Provides electric, water, propane, and rent payment assistance. Also provides gas money to get to medical appointments and work.

Provides financial assistance for utility payments (electric and water disconnections). Amount of assistance depends on available funding.

Provides a 3-5-day emergency food supply (once every 30 days), and limited funds (when available) for electric bill assistance.

Energy assistance program provides financial help with electric, gas, and heating fuel (oil, wood, and propane) bills.

Provides emergency rent and utility assistance (electric, water, natural gas, and propane) for households facing eviction (or with past due rent) or shutoff, as funds allow. Household caps are in place, and client contribution is encouraged if feasible. The landlord will be contacted to confirm tenant information who must live in the Silver Falls School District.

Siuslaw Outreach Services (SOS) provides limited assistance with emergency services, including shelter or transitional housing, limited assistance with rent, electric, water, or propane bills, prescriptions, showers, laundry, bus tickets, taxi vouchers, gas vouchers, and clothing.

When funding is available LIHEAP helps households with electricity, natural gas, oil, propane, wood pellets or wood through a limited federal government funding program. Makes a one-time payment directly to the caller's utility account.

Project Care funds are provided by Central Lincoln PUD customers through bill payments and can be used for limited emergency assistance with PUD bills.

Provides assistance for people who are customers of Pacific Power who have a shut off notice. Does not provide assistance for heating oil, pellets, or wood. Also provides vouchers for 10 gallons of propane per month to campers.

Provides limited temporary financial assistance for utilities (electricity, heating fuel, and water), rent, gas money, and prescriptions to individuals and families with an extreme situation. Funds are administered by pastors of local churches in Waldport and Yachats.

Provides limited emergency electric (PGE or Pacific Power), gas (NW Natural), heating oil payment assistance, and rent payment assistance. Subsidy is limited to certain maximums and is no more than 50% of the bill; client pays the remainder.

Provides emergency financial assistance for utilities and gas vouchers. Funding is limited. If needs exceed available funding, St. Mary's Poor Fund volunteers will assist in finding other agencies that may be able to cover the remaining expense.

Provides financial assistance for costs of living, including rent, utility bills, minor home and car repair, moving expenses, and other needs depending on a person's situation.

Offers rent and energy assistance, on a case by case basis, one-way bus tickets depending on availability of funds, and food boxes (once per month). Referrals to other outreach organizations are also available.

Offers limited rental and utility assistance, and gas vouchers for emergency transportation on a first come, first served basis. Other limited services may be arranged as needed. Volunteers make home visits to assess clients' needs. No services are available on site.

Provides direct assistance to households in need:
-Rent and utility assistance is available on a first come, first served basis. Funding is available once per lifetime (up to $100 for utilities; rental assistance is determined on a case by case basis). No funding is available for oil/wood/propane.
-Gas vouchers for medical appointments only
-Limited prescription assistance funding is available (up to $30)
-Food and clothing are available to anyone in need

Offers limited rent and utility (electric, gas, propane, and water) assistance.

Provides emergency assistance with Midstate Electric bills.

Provides assistance with rent and utilities. Clients are able to receive assistance once in a 12 month period. Amount of assistance varies with available funds, but is not to exceed $100. The landlord or utility company must be able to ensure SVDP that the client will be able to remain in housing or continue utility service during the period that the agency is assisting with.
Bills do need to be in client's name.
Funds are mailed directly to the landlord or utility company

Provides help with rent and utilities (electric, gas, and water) to those who have existing housing.

Emergency aid provided to help people pay electricity, natural gas, heating fuel and prescriptions when funding is available. For utility assistance, financial assistance is usually the last $50 of the bill. Cannot provide deposits for service connection. Prescription assistance depends on the type of medication.

Provides limited rent assistance, utility assistance, gasoline, prescription and medical bill assistance, and other financial help on first-come, first-served basis. No cash assistance; all payments are made directly to the vendor. Referrals to other outreach agencies are provided.

Provides help with rent, utility payments, emegency shelter, travel and other needs.

Provides a limited number of emergency utilities assistance with a 12- or 5-day shut-off notice. Provides a shopping-style food pantry open 5 days a week. Provides limited amount of funding for eyeglasses. Sometimes can provide a few bus passes for work or medical transportation only. Issues vouchers to St Vincent de Paul thrift store to obtain free clothing, household items, and furniture for those in an emergency situation.

Clients are asked to bring their own bags for food pantry and thrift store items.