Fields complaints from individuals experiencing problems with a company or individual offering services in the finance or insurance industries. Examples of financial services include payday and title loans, consumer loans, student loans, mortgages, pawns, check cashing, investments, money transmission, and pre-need funeral trusts. Can also report issues with state banks and credit unions, as well as data breaches.

Pacific Source Community Solutions Coordinated Care Organization (CCO) coordinates health insurance services for Medicaid members. Includes specialized information and referrals to healthcare providers for medical, dental, pharmacy needs and behavioral health, contracts to provide transportation for health care visits covered by Oregon Health Plan (OHP) and offers an online grievance/appeals form. Also provides a mental health hotline, tobacco cessation programs, pain management, and additional wellness benefits for members

Pacific Source Community Solutions Coordinated Care Organization (CCO) coordinates health insurance services for Medicaid members. Includes specialized information and referrals to healthcare providers for medical, dental, pharmacy needs and behavioral health, contracts to provide transportation for health care visits covered by Oregon Health Plan (OHP) and offers an online grievance/appeals form. Also provides a mental health hotline, tobacco cessation programs, pain management, and additional wellness benefits for members

Consumer advocacy experts help consumers understand their insurance rights and answer questions about all types of insurance, including annuities, auto, business, health, home, and life insurance. Provides information on health insurance appeal rights and the process of appeals, provides online complaint filing, investigates complaints against an insurance company, and verifies if an agent or company is authorized to sell insurance.