Works to advance the dignity, equality, and self-determination of people with disabilities. Program pursues justice on matters related to human and legal rights and provides advocacy services to people with disabilities. DRW responds to requests for:
- Disability rights information and referrals
- Problem solving strategies for disability issues
- Community education and training
- Legal services for disability discrimination or violation of rights for systemic issues
DRW's legal resources are focused on major cases which will improve service systems for people with disabilities.

Connects individuals who experience patient harm (or their representative) with healthcare providers or facilities to have a conversation about the event using the Early Discussion and Resolution (EDR) process. (EDR) conversations are protected under state law, giving participants a chance to talk openly about the event and work toward reconciliation outside the legal system. A resolution may include an apology, answers to questions asked by the patient or their representative), improvements in care to protect future patients, and/or compensation. If the patient (or their representative) does not reach a satisfactory resolution through the (EDR) process, the patient (or their representative) may be able to file a lawsuit.

Investigates complaints of suspected abuse, neglect or exploitation of residents in nursing homes, adult family homes, boarding homes, and assisted living facilities. Examples of investigations are unanswered calls for assistance, personal hygiene issues, and residents' rights. Networks with various entities including the Department of Health, local law enforcement and Attorney General's Office. Services typically provided within 24-48 hours.