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OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
Oregon Department of Human Services (ODHS), in partnership with 211info, assists with disaster-related immediate or long-term recovery housing, shelter, food, and other needs for community members impacted by Oregon wildfires and other natural disasters.
500 Summer Street NE
Salem, OR 97301
Eligibility: Varies by service; mainly serves people impacted by disasters that took place in Oregon and who are in need of recovery-related assistance
Hours: 24 hours per day / 7 days per week
OREGON STATE DEPARTMENT OF HUMAN SERVICES
DHS LOCAL OFFICES
Due to Covid-19, some Department of Human Services offices may be closed.
500 Summer Street NE
Salem, OR 97301
Eligibility: Unrestricted
Hours: Varies by County
OREGON STATE DEPARTMENT OF HUMAN SERVICES
OREGON STATE DEPARTMENT OF HUMAN SERVICES SELF SUFFICIENCY ADMINISTRATIVE OFFICE
SNAP REPLACEMENT BENEFITS
Replaces SNAP benefits for lost food purchased with SNAP benefits due to storms, flooding, power outages, fires or other misfortunes. It does not have to be a statewide emergency. ODHS will verify severity of event, and loss.
500 Summer Street NE
E48
Salem, OR 97301
Eligibility: SNAP households affected by the disaster may request replacement benefits if you are already receiving SNAP benefits and lost food purchased with SNAP benefits as a result of the fires or related power outages.

Hours: Monday-Friday 8am-5pm
SNAP FAQ
PANDEMIC EBT
Pandemic EBT is nutrition assistance (monetary funds) through an EBT card that can be used to purchase groceries for families with children who qualify for free or reduced school meals when school is out due to a pandemic (in this case, COVID-19).
Confidential Address
Eligibility: Any household with children who, if not for school closures or remote learning during the COVID-19 outbreak, would be receiving free and reduced-price meals through their school.

Benefits will be issued to families with children enrolled in a K-12 school, school-based preschool, or school-based Head Start that normally participate in the National School Lunch Program.

In the current round of P-EBT, children 0-5 years old who receive SNAP will also receive P-EBT benefits. Children 6 years old that receive SNAP that are not yet enrolled in school are also eligible but families will need to notify the Department of Human Services that their child is enrolled in childcare.

Families can get both Pandemic EBT and the prepared “grab and go” meals that schools are serving during the pandemic.
Hours: Monday-Friday 9am-6pm
OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
OREGON STATE DEPARTMENT OF HUMAN SERVICES
SNAP REPLACEMENT BENEFITS