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211INFO
211INFO DCM LINE
Oregon Department of Human Services (ODHS), in partnership with 211info, assists with disaster-related immediate or long-term recovery housing, shelter, food, and other needs for community members impacted by Oregon wildfires and other large scale disasters. 211info provides intake and referral for the program.
Eligibility: Varies by service; mainly serves people impacted by natural disasters that took place in Oregon and who are in need of recovery-related assistance
Hours: 24 hours per day / 7 days per week
211
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OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
This program is designed to help survivors of specific natural disaster events connect to ODHS Disaster Case Managers. Intake does not guarantee assistance. Disaster case workers may be able to assist individuals in identifying and applying for disaster recovery support or addressing urgent needs. Services will vary based on eligibility and need.
500 Summer Street NE
Salem, OR 97301
Eligibility: Residents of Oregon who have been affected by natural disasters
Hours: 24 hours per day / 7 days per week
(833) 669-0554
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NATURAL DISASTER RESOURCES LANE COUNTY
LANE COUNTY 2024 ICE STORM
POST STORM RESOURCES
Website provides information and resources related to the 2024 ice storm.
Confidential Address
Eligibility: Unrestricted
Hours: 24 hours per day / 7 days per week
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OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS LOCAL OFFICES
Locator tool to find out local information for ODHS offices.
500 Summer Street NE
Salem, OR 97301
Eligibility: Unrestricted
Hours: Varies by County
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OREGON STATE DEPARTMENT OF HUMAN SERVICES
OREGON STATE DEPARTMENT OF HUMAN SERVICES SELF SUFFICIENCY ADMINISTRATIVE OFFICE
SNAP REPLACEMENT BENEFITS
Replace SNAP benefits for lost food purchased with SNAP benefits due to storms, flooding, power outages, fires,electronic theft, benefits stolen or other misfortunes. It does not have to be a statewide emergency. ODHS will verify severity of event, and loss.
500 Summer Street NE
E48
Salem, OR 97301
Eligibility: Households who receive SNAP who lost or disposed of food that was unsafe to eat due to storms, flooding, power outages or fires can request that replacement benefits be issued for the cost of the food lost.
Once approved, replacement benefits are issued to current recipients using their existing EBT card.
Hours: Monday-Friday 8:30am-4:30pm and 24-hour toll-free customer service line
(800) 699-9075
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OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS DISASTER CASE MANAGEMENT HOTLINE
OREGON STATE DEPARTMENT OF HUMAN SERVICES
ODHS LOCAL OFFICES
OREGON STATE DEPARTMENT OF HUMAN SERVICES
SNAP REPLACEMENT BENEFITS