Contact Us

CALL 211 or 1-866-698-6155
TEXT your zip code to 898211 (TXT211)

For Media & Administrative Contacts 

CALL 503-226-3099

For Providers

Visit our Resource Department page

For Community Outreach

Visit our Community Engagement page

Grievance Policy

Consumers who have complaints about 211info services may ask to speak to a supervisor; if a supervisor is not available, voicemail can be used. A supervisor will explore the issue and, if requested, contact the consumer to follow up.

211info keeps records of grievances, including the client’s name, the date, nature of the grievance and the outcome.

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