MULTNOMAH COUNTY AGING DISABILITY AND VETERANS SERVICES DIVISION
AGING, DISABILITY AND VETERANS SERVICES
Provides services to older adults, adults with disabilities, veterans, and caregivers. Services include Medicaid case management, SNAP/food stamps administration, information and assistance, legal services, transportation, in-home services so client can remain independent, advocacy assistance, and help with health care questions.

Adult protective services investigates incidents of abuse or neglect involving older adults and people with disabilities who are living in a facility or their own homes and provides a phone line to report abuse or neglect.

This site also licenses adult care homes to enforce state and county laws concerning the rights and care of residents in licensed care facilities. Homes are inspected and approved before receiving a license.

The Central Office is responsible for advocacy, planning, community relations, and administrative support for the division. The Helpline, Gatekeeper, Veterans Services, and Public Guardian programs are also located at the Central Office.
209 SW 4th Avenue
Suite 510
Portland, OR 97204
Eligibility: Age 60 and older, adults with disabilities, veterans, and caregivers
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • (503) 988-3646 Helpline
  • (503) 988-3691 Main phone
  • (503) 988-6258 Intake
  • (503) 988-3646 Helpline 24-hour information and assistance
  • (503) 988-4450 Adult Protective Services Reporting Line
Email Address: adrc@multco.us
COVID-19 INFORMATION: Office is temporarily closed due to COVID-19. Services still available via phone.
INTAKE PROCEDURE: Call for information
FEES: None for most programs. Those with higher incomes who receive long-term care services may be required to contribute toward the cost of services.
DOCUMENTS: Call for information
LANGUAGES: English, Spanish, interpretation or signing by arrangement. Drop-in visitors needing a language other than English can be served using a phone interpretation service.
AREA SERVED: Multnomah County
SITE HOURS: Monday-Friday 8am-5pm
Services:
  • Adult Protective Intervention/Investigation
  • Case/Care Management * Adults With Disabilities/Health Conditions
  • Case/Care Management * Older Adults
  • Case/Care Management * Veterans
  • Elder Law
  • Elder/Dependent Adult Abuse Reporting
  • Facility Licensing
  • Food Stamps/SNAP * Adults With Disabilities/Health Conditions
  • Food Stamps/SNAP * Older Adults
  • Food Stamps/SNAP * Veterans
  • In Home Supportive Services Subsidies
  • Medicaid * Adults With Disabilities/Health Conditions
  • Medicaid * Older Adults
  • Medicaid * Veterans
  • Medicare Information/Counseling
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MULTNOMAH COUNTY AGING DISABILITY AND VETERANS SERVICES DIVISION