ST VINCENT DE PAUL PORTLAND COUNCIL
EMERGENCY UTILITY ASSISTANCE
Provides limited, one-time payment assistance for electricity, water, or natural gas. Assistance is dependent on available funding and is not guaranteed. Due to high call volumes, call wait times may be long.
Eligibility: Limited appointments are available for households with a shut-off notice; priority is given to households whose utility service is disconnected and who have already contacted the utility company for a payment plan.
Hours: Monday-Friday 9:30am-12:30pm; except for holidays and weather closures
(503) 235-8431
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Phone/FAX Numbers
  • (503) 235-8431 Hotline Wait times may be long due to limited staffing
INTAKE PROCEDURE: Call and leave a voicemail. Leave the following information: First and last name, address, phone number, account number, and utility company.
FEES: None
DOCUMENTS: -Photo ID
-Shut-off notice
-Utility bill matching applicant's name and address. If the utility uses paperless billing a printed copy of the bill can be used.
AREA SERVED: Clackamas and Multnomah Counties, and zip codes 97062, 97221, and 97225
SITE HOURS: Varies by service
TRAVEL/LOCATION INFORMATION: MAX Green line, TriMet Route 72
Services:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
  • Water Service Payment Assistance
Other Services Offered At This Location:
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