CITY OF HILLSBORO
CITY OF HILLSBORO UTILITY BILL ASSISTANCE
Provides emergency financial assistance for a maximum of two utility bills, not to exceed $250 in total within a 12-month period. Customers may also request a flexible payment plan.
150 E Main Street
Hillsboro, OR 97123
Eligibility: Qualifying customers must be listed on the utility bill and meet one of the following criteria:
-Documented total household income is below 185% of the Federal Poverty Limit (FPL) for at least the past 60 days
OR
-At least one member of the household is enrolled in and receiving benefits from any of the following government assistance programs: SNAP, TANF, OHP, Free/Reduced School Lunch, HUD Housing Voucher, LIEAP, or WIC
Hours: Website: 24 hours per day / 7 days per week
(503) 681-6163
Get Directions
Visit Website
Phone/FAX Numbers
  • (503) 681-6163 Main phone
Email Address: [email protected]
INTAKE PROCEDURE: 1. Visit website for details on how to verify eligibility with a community partner
2. Verify your eligibility in person, online, or through mail with one of the city's three community partners (Community Action, Centro Cultural, or Salvation Army)
3. The City of Hillsboro Utility Billing Team will contact you to confirm bill relief
FEES: None
DOCUMENTS: -Proof of Income or enrollment in government assistance program
-Proof of residency in the City of Hillsboro
AREA SERVED: City of Hillsboro
TRAVEL/LOCATION INFORMATION: Hatfield Government Center MAX stop and TriMet bus line 57. City Hall is located on the corner of First and Main, across from the Washington County Courthouse.
Services:
  • Sewer Service Payment Assistance
  • Water Service Payment Assistance
Other Services Offered At This Location:
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CITY OF HILLSBORO