Conducts investigations related to allegations of fraud within programs administered by DHS. Investigations focus on client eligibility issues as well as fraud allegations made against DHS providers and contractors.
Client fraud includes:
- Medicaid/Oregon Health Plan programs and benefits
- SNAP/food stamps
- Temporary Assistance for Needy Families (TANF)
- Oregon Trail card, which is used for Electronic Benefits Transfer (EBT)
- Child care benefits

Provider fraud includes:
- Medicaid/ Oregon Health Plan providers
- Child care providers
- DHS providers

Investigators coordinate with staff at the DHS Field Offices, county prosecutors, and local, state, and federal law enforcement agencies when necessary. The Coordinator sends a report to the Investigations Unit for review, and substantiated criminal investigations results are thoroughly reviewed for prosecution referral. No information is reported back to the complaining party to preserve the confidentiality and privacy of client information.
500 Summer Street NE
Salem, OR 97301
Eligibility: Unrestricted
Hours: Office and live hotline assistance: Monday-Friday 8am-5pm
Hotline messages: 24 hours per day/7 days per week
Phone/FAX Numbers
  • (888) 372-8301 Fraud Hotline
  • (503) 373-1525 FAX
Email Address: [email protected]
COVID-19 INFORMATION: Due to COVID-19, call, email, or visit website
INTAKE PROCEDURE: Reports of client fraud may be filed by phone, online or by mail. Mail reports to: Investigations Unit, PO BOX 14150 Salem, OR 97309.

Reports of provider fraud may be filed by phone, online, or by mail to: DHS Provider Audit Unit, 3406 Cherry Ave NE, 2nd Floor, Salem, OR 97303
-Use only one method to report complaints to avoid duplication, as all complaints are processed by the Client Fraud Hotline Coordinator.
-Complaints may be made anonymously.
-Fraud must be reported in the state where it occurred.
-Call or see website for more information.
FEES: None
LANGUAGES: English, Spanish
AREA SERVED: State of Oregon
SITE HOURS: Monday-Friday 8am-5pm
  • Food Stamps/SNAP Fraud Reporting
  • Medicaid Fraud Reporting
  • TANF Fraud Reporting
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