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CITY OF PORTLAND WATER DISCOUNT PROGRAM
Provides a discount on water and sewer/storm water bills. Discount depends on type of account and monthly household income. The bill discount is a discount on every sewer, storm water, and water bill you receive. Can qualify for the program if you meet income guidelines and have a single-family residential account.
10550 NE Halsey Street
Portland, OR 97220
Eligibility: City of Portland Water single-family residential accounts. Customers with an outstanding balance are still eligible to apply.

For 60% MFI discount, monthly household income must not exceed: (Valid until July 2023)
1 person: $3730
2 people: $4260
3 people: $4795
4 people: $5325
5 people: $5753
6 people: $6207
7 people: $6605
8 people: $7030
Add $425 for each additional person

For 30% MFI discount, monthly household income must not exceed: (Valid until July 2023)
1 person: $1865
2 people: $2130
3 people: $2398
4 people: $2663
5 people: $2876
6 people: $3104
7 people: $3303
8 people: $3515
Add $212 for each additional person
Hours: Tuesday/Friday 9am-11:45am and 1pm-4pm
Phone/FAX Numbers
  • (503) 548-0217 Intake Water Assistance
Email Address: [email protected]
INTAKE PROCEDURE: Call and leave a message to request to have an application sent by mail.
FEES: None
DOCUMENTS: -Current water bill
-ID for anyone over age 18 in the household
-Social Security cards for everyone in the household that has one
-Proof of income for everyone in the household for the last 30 days
LANGUAGES: English, Spanish, Ukrainian, Russian
AREA SERVED: City of Portland
Services:
  • Discounted Sewer Service
  • Discounted Water Service
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OUR JUST FUTURE